Airline pilots define their experience by the number of “hours” they have in the air. Wouldn’t that be a useful way to interview potential new team members – and also a great way to define ourselves in front of our patients and clients? “so tell me Susan – how many flying hours do you have as
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I finished the New York marathon in 2011 so exhausted that I hired a rickshaw owner to take me back to my hotel – this gave me the opportunity to realise just how hard these people work. Then again….. I meet many small business owners (dentistry included) who find a variety of reasons to ride
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Not everybody has one. Four Seasons Hotels suggest that you cannot train someone to have an outgoing personality – that it’s about the “way they are brought up”. Certainly nothing to do with education or qualification. Here’s the thing. If you run a small business – you need people in your team with outgoing personalities.
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So I’m off to India in February to deliver a 2-day Intensive on the business of dentistry for my friend Dr. Manish Chitnis. To get an Indian visa I have to send some 50x50cm photographs, so it was off to big Tesco at lunchtime on Monday to part with £7.00 for the privilege. PLEASE DO
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Visiting the BACD conference on Saturday was the equivalent of an alumni meeting – the usual suspects were in attendance. Which had me thinking. Around 24,000 dentists in the UK. Of whom 20% take notice of what’s going on in the clinical and business world of dentistry. Of whom 20% regularly attend conferences, trade shows,
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Here are some top tips: Send by email – print media is dead. Send monthly – less frequently and you will not get noticed. Avoid jargon and clinical stuff – people don’t care how much you know. Talk about your team – include examples of what they are up to, professionally and personally. Talk about
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A dentist recently asked me to sort out the rest of his business life. #normaldayatwork I’m going to share with you our conversation as it may be of benefit. So the participants are me (CB) and the dentist (JS) – the dentist’s initials are fictitious. JS – I would like some clarity on where I
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In conversation with an associate dentist the other day who is determined that she wants to open her own private squat. The determination is a good start – I still have associates approaching me at conferences and asking: “do you think I should open my own practice?” My answer is always “not if you have
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My friend and client James Hamill has pioneered the launch of Humble Brush in the UK and his company Quintess Denta are the suppliers. They also have plans to support Bridge2Aid in Tanzania next year. I see all of this as a wonderful example of CSR in dentistry and an opportunity for any practice to
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As business travellers we have become impervious to insincere apologies. Flybe would like to announce the cancellation of flight number ABC123 due to technical difficulties – we would like to apologise for the inconvenience caused. My first stay at The Hoxton on High Holborn was full of promise as this new hotel has advertised widely
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