The Outgoing Personality

Not everybody has one.

Four Seasons Hotels suggest that you cannot train someone to have an outgoing personality – that it’s about the “way they are brought up”.

Certainly nothing to do with education or qualification.

Here’s the thing.

If you run a small business – you need people in your team with outgoing personalities.

Not just customer-facing but everyone-facing.

In a small business there is nowhere for the introvert to hide, no back-stage – everywhere is on stage.

If you recruit and/or tolerate people who don’t have an outgoing personality then you are planning to fail.

There is a downside.

People with outgoing personalities require LOTS of appreciation – approval addicts.

If you don’t take the time out to appreciate – they will naturally gravitate towards places where they do feel appreciated.

I’ll back a person with an outgoing personality who needs training any day against a well-qualified person with no charisma.

When I’ve chosen to back them, I’ll make sure they know I love them – frequently.

Championship teams are tough to lead and manage but they ooze charisma.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.