Friday at home this week – a bonus Bunker Day (although I will be popping out later this morning for “elevenses” with a new 2020 client whose practice is just down the road). I’ve noticed this week that there is an “end of term” feeling around the clients I have visited. The Christmas trees and
Read More
The Extreme Business Academy is now 6 months old and we have a membership approaching 200 people (some from overseas) who are enjoying the monthly content and extended courses. The Academy is being used by owners and managers to improve their skills and as a team training resource, with the video tutorials and interviews
Read More
Off to South Africa again today (this post written in Dubai, in transit to Durban). Tomorrow (Friday) I’ll be speaking at a South African Dental Association (SADA) conference in Durban – a couple of hours on Moments of Truth in The Patient Experience – audience around 120. From there, straight to Johannesburg for the Wright
Read More
We launched The Extreme Business Club (our online training platform) on 1st April 2019 and, after three months over 100 people are enjoying access to our tutorials, interviews and webinars, as well as full-scale courses on marketing and financial management. Feedback from the members is that their user-experience is very positive – clear layout, easy
Read More
Bringing on board a new member of staff. I used the monthly profit and loss statements to my advantage in bringing on a new receptionist. I was reluctant to do this at first because I always thought about whether we would be spending too much and be overstaffed. However I was able to see that
Read More
Let me start this post backwards by telling you that, for a one-time investment of £260 (or the equivalent in your own currency) you can access The Complete Marketing Course FREE OF CHARGE as a bonus offer with membership of The Extreme Business Club. That’s my sales pitch today – £260. Now let’s talk about
Read More
I’ve been doing a lot of work with clients recently who want to get much better control of their business finances. This coincides with the second quarter focus of my annual workshop programme, during which we take a good long look at how the money works in the business of dentistry. There are 9 steps
Read More
Heading up to The Lake District this morning for a full day of coaching with Neil Cooper and the team from Crossbank Dental Care – friends and clients since the practice opened. What a great way to end the working week before taking a 4-day rest from the travel. I’ll never regret my decision to
Read More
About You First, let’s talk about you. Today may be 1st April but, more importantly, it’s the first day of Q2 – the second quarter of 2019. An opportunity to reflect on your Q1 goals and to ask: what went right? what went wrong? what went nowhere? what did you learn? what will you do
Read More
Progress continues on the development of our online learning platform, due to launch next week. Yesterday I had the pleasure of recording a one-hour video interview with my friend and fellow (injured) cyclist Les Jones, in which we discussed the true meaning of the words “Design”, “Brand” and “Branding” and how they apply to the
Read More