Category: Team Building

I’m minded to return once more to the subject of dentists selling their practices to corporates in a never-ending stream of social media announcements of “another addition to our family”. Since my August newsletter article, questioning the economics of goodwill valuations and earn outs (which was kindly reprinted by Private Dentistry magazine last month, including
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ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa and Implant Clinic She used the word “zest” to describe the characteristics of the people who make things happen in every dental team and, in fact, in life. A four-letter word that embraces everything we are looking
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During September 2019 I attended a meeting with the Front Desk and TCO team at Scottish Centre for Excellence in Dentistry and they asked me to guide them through “how to answer patient concerns and objections at the point of sale”. After our session, I was asked to create a permanent record for revision purpose
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Sabrina Griffith is a dental hygienist and also Practice Manager at Central England Specialist Referral Centre, founded in Solihull, West Midlands just over 3 years ago by Dr. Neil Wilson. Neil, Sabrina and the senior management team are clients in the 2019 Extreme Business Workshop Programme. Here she spends just 60 seconds talking about how,
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If you either work in London or know anybody who does – and you/they are looking for a 100% enthusiastic addition to your team – read on. Many is the time I have suggested to clients that they “recruit The Barista” when seeking new non-clinical team players. I’ve shared with you stories of me asking
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The Smile Spa in Stockton on Tees was sold to Portman Dental Care about 3 years ago and founders Simon and Sue Andrews delivered their last days of dentistry in January this year. I’m still completing a coaching assignment with the management team, advising on their marketing activity and attempting the delicate balance between the
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The defenestration of Bury is a calamity for the club’s supporters and a note of loss for everyone who cares about English football. But it is all of these things within the rules as they stand and entirely in keeping with the broader culture. Bury failed because nothing within the current state of regulation could
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