Category: People

Our November Extreme Business Academy tutorial tackles a perennial topic in dentistry: should I pay bonuses? when? to whom? how much So I share with you my 50 years experience in the work place and 22 years in dentistry on: why people stay at a workplace how you should evaluate basic pay exactly what a
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As I indicated in my lead article in November’s Extreme Business newsletter, with less than 60 days to go until the end of 2019, now is the time to be making important decisions about your 2020 personal and professional life. I’m going to help you to kick start that process with a FREE WEBINAR on Tuesday 26th
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Here’s a great idea from the team at Berwick Smile Dental Care in the Scottish borders. Instead (or as well as) handing prospects and patients your business card – give them a “Success Story” testimonial card, featuring an existing patient. If you cover a range of demographics and genders, you can choose a story from
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ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa and Implant Clinic She used the word “zest” to describe the characteristics of the people who make things happen in every dental team and, in fact, in life. A four-letter word that embraces everything we are looking
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The 24/48-hour cancellation policy for private dental appointments has about as much relevance to the modern world as does taking our shoes off at airport security (as mentioned by Seth Godin in a recent blog post). Security theatre is a rule requiring you to take off your shoes when you get to the airport. It doesn’t
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My Facebook “friends” will know that today is day 8 of a 52-day detox. I’m focusing on nutrition (Paleo – because I know how to do that and enjoy it), on sleep (having read Matthew Walker’s “Why we sleep” during the summer) and on exercise via the WattBike (whilst my Achilles tendinopathy prevents me from
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When my kids were little (a.k.a. the 90’s) we would frequently take the last 2 weeks of August as a family holiday, so that the first Monday in September would be the “back to work” day. I well remember how often that Sunday night’s sleep would be broken by a mind active with anticipation and
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The Smile Spa in Stockton on Tees was sold to Portman Dental Care about 3 years ago and founders Simon and Sue Andrews delivered their last days of dentistry in January this year. I’m still completing a coaching assignment with the management team, advising on their marketing activity and attempting the delicate balance between the
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I had intended to start today’s post by posing the question: “What is it that makes someone want to run their own business?” Then, thinking about the answer (or, at least, my answer – which I’ll share with you in a moment) I decided to approach this from an entirely different and yet topical perspective.
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I’m always keeping my eyes and ears open for Frequently Asked Questions (FAQs) from within my own client base and community. One of the regulars is along the lines of: “I’m unhappy with another individual’s performance and/or behaviour and I need to talk to them about it – but I don’t want it to get
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