thinking business

What to do when someone says “I hate my job”

An 04:15 alarm call this morning before 4 days of travel that will take me to most of the compass points in England. Yesterday was, as predicted, a whirlwind of activity that included a fantastic live webinar for The Extreme Business Academy, interviewing Dr. Neil Harris on the hygiene “pop-in” system and his success in
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The horror, the horror – when your alarm clock fails to wake you

First day back after a week’s cottage holiday – and my alarm clock has developed what looks like a a terminal fault whilst we have been away. Annoyingly, I only realise this when I wake at 05:57 this morning, wondering where my 05:00 alarm call has gone? Paradoxically, after a week in which the clock
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The sensitive issue of staff bonuses (and what to do about them)

Our November Extreme Business Academy tutorial tackles a perennial topic in dentistry: should I pay bonuses? when? to whom? how much So I share with you my 50 years experience in the work place and 22 years in dentistry on: why people stay at a workplace how you should evaluate basic pay exactly what a
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Conversations with Chris #2 – Sunbathe by the pool or attend another course? The decisions that can change your life – an interview with Ashley Latter

There are some people in the dental landscape who really need no introduction. Even more reason, in my opinion, to get behind the scenes with Ash and find out where he comes from and how his extraordinary career developed as THE go to guy for communication skills training in dentistry. I’m going to
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Getting your 2020 year in gear – in 60 minutes

As I indicated in my lead article in November’s Extreme Business newsletter, with less than 60 days to go until the end of 2019, now is the time to be making important decisions about your 2020 personal and professional life. I’m going to help you to kick start that process with a FREE WEBINAR on Tuesday 26th
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60 Days to go – calculating shortfalls

Our November newsletter – published this morning – features a long-form article on how to make the best of the final 60 days of the year. On 1st November we all had 60 days until the end of the calendar year. If I may use a marathon as a metaphor here, on 1st November you
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A Friday morning reflection on my 52-day detox and on 2020 sales

So the detox is done. Here’s what I said on 10th September 2019 (the day after my birthday): Let me define my detox: No alcohol; Low/no carbs – getting back to Paleo – no bread, potato, pasta, rice. Lots of protein and vegetables; One day off per week (Saturday). I’m still weighing in at around
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Don’t tell me that your team should read the manual – there’s no time for that any more

It was OK for the first 240,000 years. As Homo Sapiens slowly hunted and gathered their way around, “how to do things” was passed from one generation to another by oral tradition. The oldest people in the tribe would demonstrate technique to the younger people – and so it went, through countless generations. Nothing changed.
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Barry Robertson on Conversations with Chris #4 – Living The E-Myth for real and putting wells on wheels – an interview with Shaz Memongreat podcast very interesting man and well done to him on his vision
Chris Barrow on Keeping countMorning Joe GDP referred patients - 85% should take up treatment Patient referred patients - 66% Direct advertising and walk-in
Joseph Watson on Keeping countWhat are the industry benchmarks here for the likes of lead generation and conversion here Chris? (Without using paid google/facebook
Sharon Jardine on It’s good to be nervous when you are doing your best workI hope the warm up show went well! See you at the main event tomorrow!
Mandar Joglekar on The Team Approach to Dentistry – two free downloadsGood idea. Patients need prior intimation about the change happening in the practice! Beautifully drafted letter. Thank you!!