For our December podcast we were looking forward to interviewing Dr. Hap Gill but, due to illness, he had to withdraw at the last minute (and we send him our best wished for a speedy recovery). Undeterred, Ash called me and suggested we “go solo” with a review of our favourite business tips for
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I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Our Services For young dentists looking to stretch their wings, or associates interested
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I’m just about to complete my best year in business. As well as crediting my superb support team (thank you Phillippa and Rachel). I’m also going to pay tribute to my business coach. Rachel Turner, taught me how to change my thinking, demonstrated how to build a better business model, accepted no nonsense and kept
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Any team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics. Knowing them might help you to choose your best players for this role (or help at the interview stage). The characteristics are confidence, technique and style. Confidence is like bravery. It is the
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I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Can you write up a treatment plan and answer an email on your
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Chris Burton is, by his own admission, a good dentist but reluctant businessman. We travel with Chris from school in Bolton to university in Newcastle (an experience he did not enjoy) and on to the practice he owns now as a newly qualified Vocational Trainee. The journey from VT to associate to owner
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24 days until 1st January 2020. Why not decide NOW to join a community of over 50 people who will be taking part in the Get Your Year in Gear (GYYIG) virtual coaching programme in January? Our intensive 31 day personal and professional coaching programme will kick-start your year. But, recognising that you may be
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Friday at home this week – a bonus Bunker Day (although I will be popping out later this morning for “elevenses” with a new 2020 client whose practice is just down the road). I’ve noticed this week that there is an “end of term” feeling around the clients I have visited. The Christmas trees and
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How often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What I’m referring to here isn’t the day to day banter of keeping the business going. Rather a sacrosanct, uninterruptible, quality conversation in which both (all) parties empathetically listen to each other –
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Dear Dental Principal I’d like to apply for a job at your practice please: Job Title – Extreme Business Coach; Start Date – 1st January 2021; Duration – 12 months; Salary – £1,200 pcm (including VAT); Benefits – I do not require any health insurance, or a pension, or life cover, or expenses or an
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