Are you one of the best three practices in your area?

I’m indebted to Sharon Jardine, Principal of Lindley Dental in Huddersfield, for bringing to my attention the web site “Three Best Rated”. In fact, her practice appeared at the top of the best three dental practices in town, without her team knowing anything about it. A closer inspection reveals that they make their money out
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Defeating the monkey brain – dealing with imposter syndrome

Yesterday I reflected on the incidence of imposter syndrome appearing in the daily feedback I am getting from clients in the Get Your Year in Gear programme. We reviewed the Three Excuses that we give ourselves for wanting to quit. This stuff looks hard I don’t want to look stupid I’m too ______to do this
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The return of imposter syndrome

It’s back. How do I know that? Because I’m reading emails every day from clients who are taking part in our Get Your Year in Gear programme – the 31-day kick start to 2020. In week 1 we have been looking at: high and low points over the last 3 years a personal SWOT analysis
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Snowballs don’t roll without a little help at the start

Imagine attempting to roll a snowball down a not too steep but steady incline. At first you create the fist-sized snowball by compacting snow with your hands. Then you place the snowball on the ground but nothing happens. In fact, unless you are prepared to nudge that snowball along yourself, it will just sit there
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The 5%’ers – How to create an environment in which 5% of your team members are asking for patient reviews, testimonials and referrals from 5% of your patients (so that you don’t have to!)

How to create an environment in which 5% of your team members are asking for patient reviews, testimonials and referrals from 5% of your patients (so that you don’t have to!). The problem isn’t that you don’t have patients who will gladly become your brand ambassadors. If you do a good job, some patients will
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Welcome to Extreme Business 2020, whatever your service level

May I first of all take this opportunity to wish you a very Happy New Year and share my wish that 2020 becomes a “best year yet” for you. The Extreme Business team, myself, Phillippa Goodwin and Rachel Barrow are geared up to continue providing you with the support you have chosen through our various
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The final countdown (and 8,784 reasons to be excited)

8,784 is the number of hours you will have in 2020. How you use them will determine who you are and where you are a year from now. The clock above is counting down to midnight on 31st December 2019. Showing you how many hours you have left this year to DECIDE how to start
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