A frequently heard lament from Principals is: I’m drowning in routine maintenance and don’t have the time to focus on higher value treatments. In any event, there is no way that the patients will agree to see another dentist – they have been seeing me for years and will kick up a fuss if I
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A fascinating dinner in Harpenden last night with European and UK Audiologist of the Year, Robert Bieny, founder of Hearing Healthcare Practice. In his 5th decade of serving patients, Robert has that calmness and wisdom of experience that has me mentally noting the individual phrases he uses in answer to my many questions. I’ve been
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I had already decided to create a blog post about the changing relationship between clinicians and patients, when I returned to my Cotswold B&B last night and read the following extract from Colin Campbell’s excellent blog: The difficulty we have in our practice is that we continue to treat patients as though they were patients
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Frankly, I’d be there whatever the date, location or weather but to be asked to speak at this first conference is a very special honour, especially considering the company I’ll be keeping on stage. This has got to be the best £15 for 5 hours CPD that you could invest in this year: Prof David
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The only people who ever beat the Casino are those who cash in their chips and leave. The longer you stay at the table, the more likely you are to lose. Hanging on, in the hope that things will get better, is doomed. Knowing when to leave is as important as knowing how to play.
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Welcome to this episode of Two Reds are Better than One. Chris Barrow and Ashley Latter interview Deepa Vakil, Principal Dentist at Dental at Media City UK. You can listen to the podcast episodes using your favorite player or where we publish them on Libsyn. You can also catch the latest episode here on my blog and over on Ashley Latter’s
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Numbers don’t get emotional about people. People get emotional about numbers. Associates get emotional when faced with a percentage pay-cut (perfectly understandable – who wants a pay cut?). An unemotional demonstration that a 5% drop in percentage can be recouped by an 11% increase in productivity often falls on deaf ears. The “loser” in this
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Facebook are holding their F8 developers conference this week and the sight of Mark Zuckerberg walking on stage to the adulation of his audience is a reminder of the glory days of Steve Jobs and Apple (sorry Tim Cook). Our favourite dentist’s son had to throw a “soz” in there somewhere for the irritatingly-timed Facebook
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Like most successful habits, writing a dental practice blog is difficult to get started, to maintain and to populate with interesting content. I recommend that my clients publish a blog post once a week, to add to their daily social media posts and a monthly email newsletter. Cutting to the bottom line, the reason you
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Things we could easily do without: landlines letterboxes impression material blu-tack interruption marketing politicians who advocate hate and violence dining as a fuel stop power, greed and affluenza Things we need more of: art (in all forms) fresh air and exercise children empathetic listening family & friends dining as a social occasion corporate and individual social
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