Managing Director of First Impressions; Always smiling and making eye contact; Has a good handshake; First in the queue for a “selfie”; All over social media with gusto; Cheeky in a very endearing way; Finding stuff out about people that nobody else knew – naturally inquisitive; Seeing solutions where others see problems; Always ready to
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Prompted by a question I was asked yesterday on a private dental Facebook Group in India. The gist of the question was WHERE do we do our marketing – digital, print media, broadcast or what? In a world of noise, a world in which it is becoming harder to get the attention of an audience,
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PRICE One of those random coincidences that occur in life (and have us wondering whether we are watched over) has been three clients, far apart, who have commissioned a price analysis. In each case, a member of the team has been tasked with calling around other practices within a reasonable travel time (and who offer
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All of us in business have three basic resources with which to create our vision, our systems and our profits: TIME MONEY PEOPLE Our success ultimately depends on how best we use them. Recently I’ve been reflecting on my own past (and that of others) and realising that many of us make a basic mistake
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I have a tendency to “faff about” before starting really big project work. I can find so many excuses and distractions before I finally sit down and concentrate. Put the kettle on, empty the tumble-dryer, put the bins out, quickly check my social media to see if anybody said or did anything, scan my emails,
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A simple enough question this morning: “Have you added a Facebook Messenger facility to the home page of your web site?” The technology has been around for about a year, with stalwarts providing Facebook with the beta testing experience that software developers require. There is enough evidence out there in the market to suggest that
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It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the Vulcan second in command Mr. Spock was the ultimate manager; never flustered by emotion, he would easily recommend the sacrifice of a small community aboard a ship or a planet
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There are some projects (almost always associated with working ON as opposed to working IN your business and your life) that simply cannot get done in between your daily tasks. One of the lessons I was taught many years ago was to realise that it’s perfectly OK to book an appointment with yourself in the
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I’ve been in two minds about writing this post since the events described, which happened less than 24 hours ago. Having slept on it – I realise that, given that blogging is a catharsis for the author, I have to get closure. The risk is that some will read this as a self-congratulatory piece –
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You know exactly who I’m talking about. The (so called) team member who is always stirring things up, gossiping, setting people up against each other, manipulating conversations and quietly sabotaging the progress you are striving for. Smiling terrorists who “play the game” when you are around and chip away at the foundations when you are
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