I’ve noticed a surprising and fascinating trend in recent years. Dentists telling me that they have a cash flow problem because they have to deliver dentistry for which they have been paid up-front. The payments can either be made in cash by the patient at the point of sale (“we offer an early-bird price that
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Let’s go back 20 years – the millennium is approaching and imagine I’m predicting at a conference that, by 2019, there would be a new breed of Principals and Managers – multi-site owners, growing from their original location to create micro-corporates across 2-10 locations, doing so by buying satellite practices from retiring dentists who are
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Nigel Risner is a world renowned international speaker who conducts over 100 presentations a year, all over the world. He is the author of five business books. His most popular book The Impact Code is all about creating the life that you deserve. You will warm to Nigel and I can promise after you have
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Does your business vision extend to training your team to do their jobs properly? I recently ran a workshop during which over 20 practices were asked how often they trained and/or refreshed the training for their front desk team – rehearsing answers to FAQs and their onboarding protocol for visitors. On average, the answer indicated
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I’ve observed that, in a coaching meeting, there is very often a moment when a light bulb flashes in the client’s head and they suddenly get clarity on an issue that they’ve been struggling with for some time. Recent examples have been clients realising: what to do in order to hit a seemingly impossible sales
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It took a significant accumulation of social drinking in the months (yes, months) up to Christmas and New Year to convince me that Dry January was a good idea. It took a health-conscious wife to persuade me to recommence Paleo nutrition on 14th January, after over a year of lapsing back into far too much
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I have over 100 Principals and managers who are invited to write a weekly progress report – The Extreme Weekly Tracker – as a catharsis for themselves at the end of each week and as a way of keeping me posted and asking questions. This is extremely valuable on many levels, one of which is
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Friday’s Dublin workshop was the third in a series for a group of 7 independent orthodontic practices who have “clubbed together” to do some marketing and also to hire me for a year. In our first meeting last July, I delivered my standard “Marketing Day” (the same day that my Extreme Workshop clients saw last
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Today my final workshop of the week in Dublin for a group of 7 independent orthodontic practices. That’s 3 workshops and 1 team training day in 4 consecutive days – plenty of steps on my Garmin, a somewhat deeper voice than I had on Monday and a lot of people met and engaged with. During
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What exactly do you believe in – and how would I know? Last weekend Annie and I visited the The Trafford Centre to help her search for appropriate evening wear in advance of an approaching black-tie dental dinner. After a hilarious episode outside a fitting room (a story for another day) we emerged triumphant and
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