There has been much controversy over the last 24 hours after a Sydney, Australia estate agent broadcast a video on Twitter to sell a property in the affluent Padstow area. This, to me, represents an intelligent use of social media to identify a demographic and communicate in an effective way – an innovative estate agent
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I’m in The Bunker this morning (with a huge sigh of relief after 12 consecutive days on the road, visiting four countries, two global hemispheres, three time zones and an awful lot of lovely dental folk). Aer Lingus and the ground staff at Manchester Airport did try their best to kill me off last night
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My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days. This is always an opportunity to take an overview from my sample of independent practice owners and feel their collective pulse – thus allowing me to spot any trends emerging in the
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One of the greatest continuity errors in the history of film-making appears in The Wizard of Oz, when Dorothy meets The Scarecrow. During their dialogue, her pig-tails alter their length from one camera angle to the next, growing from shoulders to mid-chest and back again – and yet the film was released to the general
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I recently polled the members of my private Facebook group – The Extreme Business Forum – asking them for three favourite subjects that they would like me to cover in a series of one-hour tutorials I’m putting together. The clear winner was a request for any information on how to make teams work. Second, tips
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The Future of Practice Ownership Over the weekend I was asked to deliver a session on “Marketing in Independent Practice” to delegates at The British Undergraduate Dental Research Conference 2019 (Manchester University). It was rather a privilege to be the only non-clinical speaker on the curriculum and I was pleased that, of the 300 delegates,
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All of my active coaching clients (and their designated team members) receive an automated email on Friday morning, directing them to a Google Forms landing page, where they can complete a weekly progress report. We call that The Extreme Weekly Tracker. The questions they answer are: What were my most significant accomplishments last week? What
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It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the Vulcan second in command Mr. Spock was the ultimate manager; never flustered by emotion, he would easily recommend the sacrifice of a small community aboard a ship or a planet
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I’ve been in two minds about writing this post since the events described, which happened less than 24 hours ago. Having slept on it – I realise that, given that blogging is a catharsis for the author, I have to get closure. The risk is that some will read this as a self-congratulatory piece –
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You know exactly who I’m talking about. The (so called) team member who is always stirring things up, gossiping, setting people up against each other, manipulating conversations and quietly sabotaging the progress you are striving for. Smiling terrorists who “play the game” when you are around and chip away at the foundations when you are
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