thinking business

Snowballs don’t roll without a little help at the start

Imagine attempting to roll a snowball down a not too steep but steady incline. At first you create the fist-sized snowball by compacting snow with your hands. Then you place the snowball on the ground but nothing happens. In fact, unless you are prepared to nudge that snowball along yourself, it will just sit there
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The Extreme Guide to Planning Your Perfect Future (in 15 words)

3-year vision 12-month plan 90-day goals Monthly targets Weekly objectives Daily tasks

The 5%’ers – How to create an environment in which 5% of your team members are asking for patient reviews, testimonials and referrals from 5% of your patients (so that you don’t have to!)

How to create an environment in which 5% of your team members are asking for patient reviews, testimonials and referrals from 5% of your patients (so that you don’t have to!). The problem isn’t that you don’t have patients who will gladly become your brand ambassadors. If you do a good job, some patients will
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Welcome to Extreme Business 2020, whatever your service level

May I first of all take this opportunity to wish you a very Happy New Year and share my wish that 2020 becomes a “best year yet” for you. The Extreme Business team, myself, Phillippa Goodwin and Rachel Barrow are geared up to continue providing you with the support you have chosen through our various
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The final countdown (and 8,784 reasons to be excited)

8,784 is the number of hours you will have in 2020. How you use them will determine who you are and where you are a year from now. The clock above is counting down to midnight on 31st December 2019. Showing you how many hours you have left this year to DECIDE how to start
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Enhancing Your Mental Health Wellbeing: Become More Proactive Than Reactive – a guest post by Simon Garcia (Dip. Psych.)

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. How many of you invest the same time and resources into maintaining your
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Two Reds are Better Than One S03 E13: The Year in Focus – a review of the best bits of 2019 in the business of dentistry (and some podcasting highlights)

For our December podcast we were looking forward to interviewing Dr. Hap Gill but, due to illness, he had to withdraw at the last minute (and we send him our best wished for a speedy recovery). Undeterred, Ash called me and suggested we “go solo” with a review of our favourite business tips for
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Why would an associate want a web site? A guest post by Jordan Beynon

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Our Services For young dentists looking to stretch their wings, or associates interested
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Would you like a personal best in 2020?

I’m just about to complete my best year in business. As well as crediting my superb support team (thank you Phillippa and Rachel). I’m also going to pay tribute to my business coach. Rachel Turner, taught me how to change my thinking, demonstrated how to build a better business model, accepted no nonsense and kept
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CTS – the 3 characteristics that make for great customer service team members

Any team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics. Knowing them might help you to choose your best players for this role (or help at the interview stage). The characteristics are confidence, technique and style. Confidence is like bravery. It is the
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Barry Robertson on Conversations with Chris #4 – Living The E-Myth for real and putting wells on wheels – an interview with Shaz Memongreat podcast very interesting man and well done to him on his vision
Chris Barrow on Keeping countMorning Joe GDP referred patients - 85% should take up treatment Patient referred patients - 66% Direct advertising and walk-in
Joseph Watson on Keeping countWhat are the industry benchmarks here for the likes of lead generation and conversion here Chris? (Without using paid google/facebook
Sharon Jardine on It’s good to be nervous when you are doing your best workI hope the warm up show went well! See you at the main event tomorrow!
Mandar Joglekar on The Team Approach to Dentistry – two free downloadsGood idea. Patients need prior intimation about the change happening in the practice! Beautifully drafted letter. Thank you!!