Category: Practice Management

Thankfully, I’m not one of them (my kids at that point say “er Dad, that’s disgusting”) but I suggest that more people are likely to read at least the start of this post as a result of the headline than would have if it had read: British Dental Conference and Dentistry Show 2018 The moral
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1. The Dance Over the years I have often been asked “can you fix my team?” and constantly reply with a Steve Covey quote – “if there is a problem with your team, the problem is you.” That sounds a bit “blame ridden” and also seems to offer a full dispensation to team members who
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Here’s an interesting extract from a client email received yesterday: Chris you should create an Academy and train managers to become SH1T hot managers for dentists like myself to recruit That, given my schedule and commitments, is unlikely to happen any time soon but it does highlight a problem that needs a solution and, hence,
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Here’s today’s blog, somewhat later than usual as I’m in “catch up” mode after working all weekend at The Spring Client Retreat (which was extremely interesting and inspirational). Yesterday, during my train ride home from London to Manchester, I reviewed and answered most of this week’s crop of weekly reports from Owners and Managers. I’m
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It’s important to understand the difference between achievements and habits when you are goal-setting. An achievement is a specific target, usually involving numbers and deadlines: I will hit a sales target of X by Y date; I will launch product/service X by Y date; I will create X video testimonials by Y date. A habit
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Extreme Business 2018 London workshop done and my 47 delegates are sent home with spreadsheets, handouts and their heads buzzing with numbers. I invested quite some time at the start of the day in asking for feedback on Q1 of 2018 – always a chance to feel the pulse of the client base and get
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I’ve recently been reviewing some client data that proves you can double the average daily production of a Principal over a 36-month period. To be specific, from £1,500 per day to £3,000 per day in a general dental practice that markets direct to the public. I said Principal, not dentist – because it’s the Principals
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Recruitment of dentists (and its knock-on effects) is creating the highest level of disruption in the marketplace right now. There is a growing shortage of clinical recruits (experienced or otherwise) as a result of: the voluntary repatriation of overseas dentists; the unwillingness of others from overseas to replace them and the declining numbers of dental
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So my trip to Madrid didn’t happen. The first update to EasyJet’s mobile app was to inform me of a one-hour delay but advising me to check in as normal. I dutifully arrived at Manchester’s Terminal 1 (after an epic voyage back across the Pennines that started at 04:30) and settled down in the Aspire
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