Category: Practice Management

I sent the following email to all of our existing clients yesterday: Dear all Apologies for the quietness over the last 10 days but we have been working behind the scenes to effect as smooth a transition as possible. Al Kwong Hing has decided to become a shareholder and partner in Same Day Smiles –
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Here I am working – working in partnership with Practice Pan to promote an evening for those considering a move from NHS to private dentistry. They tell me that ticket sales in Manchester and Windsor are exceptional – come on Birmingham, catch up. Yes – its possible – you can spend Tuesday working with 35
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How do I ask / refer patients to rather see another dentist/therapist (in the same practice ) instead of seeing me the lead dentist?  (minor work I don’t want to do) A question raised just this morning. The issue of “triaging” new and existing patients starts with a re-alignment of your brand and re-education of
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An orthodontic client and friend has emailed to ask for a review of the existing price list as we approach the new year. Attached to the email was a detailed breakdown of products and prices, with a request for my opinion. Here’s my reply: The fact is that the list is unintelligible to the patients
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Dear Chris,  I read your “Tips” booklet on the train while I went up to London on a course last week. One tip was getting help with maintaining an emotionally cost free practice. I will say that ending the relationship with my associate cost me quite a bit at the time, although now of course
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Surgery 1 – Lead clinician Triages all new patient consults and delivers high value treatment Average Daily Productivity £3500 Days per week clinical – 4 Days per week leadership – 1 Weeks per year worked – 44 Annual Gross = £616,000 Surgery 2 – Intern dentist Responsible for maintenance and delivery of higher value treatment
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There is a path to success in building a professional practice: 1. determine exactly what your message is and to whom it is directed; 2. create visibility in your chosen niche (the marketing funnel); 3. generate leads -those who are curious enough to ask for more information; 4. convert leads – into fee-paying clients; 5.
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