Extreme Business 2018 London workshop done and my 47 delegates are sent home with spreadsheets, handouts and their heads buzzing with numbers. I invested quite some time at the start of the day in asking for feedback on Q1 of 2018 – always a chance to feel the pulse of the client base and get
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Today is the last day at work for my trusted business manager Phillippa Goodwin. Don’t panic! She’s off to walk the Camino Trail in Northern Spain for the next 6 weeks – no doubt a life-changing sabbatical (I just hope that she she returns it’s not to tell me that life as my wing-man is
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Have you noticed a couple of behavioural types in your organisation? The sponge – that person who just keeps soaking up new information and shouts “give me more!” when roles and responsibilities arise? The abstainer – that person who has enough to do thank you very much and has absolutely no time to be taking
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A characteristic I notice frequently as I listen to clients is “imposter syndrome”, so called because there are times when we don’t feel worthy enough to carry the responsibilities of leadership. Imposter syndrome happens when we compare our inside to other people’s outside. Always a mistake. One of the benefits of being a coach is
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I’ve said it before and I’ll say it again – leaders lead people and managers manage systems. You cannot lead systems, you can only manage them. You cannot manage people, you can only lead them. So here’s a thing – why do we keep using the term “owner-manager” to describe those folks who run their
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During March I took possession of a Garmin Fenix 5s running watch and have been using the wearable technology and the accompanying iPhone application to measure various fitness monitors. Almost a month’s data has now been recorded and it is revealing some very interesting information. For example, in the last 7 days: average resting heart
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As I read through my clients’ weekly tracker updates and listen to others, I realise that the wintry weather conditions that we all suffered 2 weeks ago produced some extremes of behaviour amongst team members: Those who fought through the blizzards to get to their jobs; Those who came up with a variety of reasons
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Technically, the term “baby boomers” is used to describe those of us born between 1947 and 1957 (there’s me – right in the middle at 1953). As has often been said, we are the most affluent members of western society and some pundits have speculated that we have around 45% of all the net disposable
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There’s a lot of talk in the personal and professional development world about “goals”. Setting goals for the day/week/month/quarter/year is very much the language of coaching. For many of my clients, these goals become something more significant. I like to call them quests. Joseph Campbell’s famous book “The Hero’s Journey” explains how the main characters
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My biggest take-away from this week’s podcast with Dr. Chris Bowman was his simple answer to the question “how do you get testimonials?” Chris responded that his whole team are trained to listen out for any positive comments made by patients, from as simple as “that injection didn’t hurt a bit” to “I’d recommend you
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