Recently, I have met three young dentists who have bought practices under what I can only describe as questionable circumstances. Three different locations around the UK and yet the audit trail of events that is disturbingly similar: Existing owner in mid-50’s decides to sell whilst goodwill values are at an historic high; Sales figures for
Read More
As Season 7 of Game of Thrones takes us back to Westeros and re-introduces us to the characters we hate to love (don’t panic – no spoilers here) I’m wondering whether, in fact, winter is coming here in UK dentistry? Earlier this year (and on the recommendation of my friend and client Colin Lawson) I
Read More
A client recently sent me 5 CV’s received in response to advertising for a new Practice Manager, this for a well-established private clinic in an affluent commuter town. When I’m asked (which is quite often) I have a routine: Check each CV for typos, formatting errors and poor grammar. Result – 4 of the 5 had
Read More
Interesting to note that: Skype has been redesigned from the ground up and a new version will be rolled out over the months ahead, starting with Android users (after all, Skype is owned by Microsoft) and then heading towards IOS and Mac users later on – it’s turning into a messaging and e-commerce app; Instagram
Read More
One of my personal highlights of May 2017 was completing my 24th marathon in Liverpool and attracting over £2,300 of support for the “We Love Manchester” victims support fund. Apart from the generous support from my community, I also managed a 40-minute improvement on my previous completion time in Dublin (October 2016), at a time
Read More
Politics I’ve always been inclined to respond to the visual rather than than the written word and so I’m grateful to the BBC web site this morning for giving me a quick and easy glance at what happened yesterday. Without taking any political sides, it’s clear that Mrs May has made a significant tactical error
Read More
Reminder #1 You cannot motivate people. Carrots and sticks do not work. The following phrases are never effective: if you do this I will pay you a bonus if you don’t do this there will be consequences If you have to use either – you have already lost. You can only create environments in which
Read More
Ready? Pen and paper in hand? Here are the criteria for recruiting new people into your organisation at every position: hungry blank sheets with a history of achievement outside of their education/career Hungry – I’m attracted to people who are on quests – determined to see the world and be seen by the world. Blank
Read More
Yesterday morning Lorraine Shelley, practice manager at Dental 397, picked me up from the lovely Headweir Millhouse hotel to take me over to the practice. It was too early for a hotel breakfast and so, at my request, she kindly ferried me to Starbucks in Marsh Barton (kind of en route) to grab a quick
Read More
The Bus. The Bus is a metaphor for: our standards of performance – the way we do things our standards of behaviour – the way we treat each other the story of where we came from – our collective history the story of where we are going – our collective future the story of WHY
Read More