Category: People

One of the more common mistakes I’m coming across in independent dentistry is the internal or external appointment of a person with the title “marketing manager”, followed by the abandonment and isolation of that person by the rest of the team when it comes to spotting and collecting marketing collateral. “Now that “Mary” has the
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What is it about conferences that you grab a relatively early night (22:30 lights out), having had no booze and a carb-free meal – then find yourself wide awake at 04:00? No – I’m neither depressed nor stressed about anything much nowadays. Perhaps a combination of relentless air-conditioning, the break in routine and the accumulated
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Certainly a great looking show, even if we have been relegated to Hall 3 as the members of The Motorhome and Caravan Show gather for the weekend. I suspect a higher level of attendance from the glampers than I do from the dental community. By the end of a relatively quiet day, some of the
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Is it me? This morning’s headline in the online summary of the news from The Guardian: “Let Tories lead effort to block “no deal” Brexit, backbenchers warn Labour” What I’m asking myself is whether anybody is likely to be investigating that story further on a Monday morning when we are bracing ourselves for another week
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Once upon a time, I was visiting a dental practice whilst one of their patients left the building at the conclusion of his Invisalign treatment. It just so happened that the patient had almost a million followers on Facebook but, sadly, the team in the practice were too busy doing other (important) things to capture
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Countdown. Welcome to the final 100 days of 2017, starting today. Take a moment to reflect: Congratulate – what have I achieved so far this year? Contemplate – where am I today? Critique – what am I tolerating? Challenge – what do I still want to do before the year end? Are you coasting for
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There’s something about running your own small business. To quote my friend and client Dapo Olotu, founder of Dental 397 in Exeter: finding the marriage between drive and love We love our family and friends, our team and patients – most of the time. We are driven by the responsibilities of our business. Driven: to
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