My alarm woke me at 5.30am this morning and I left the apartment at 6.30am to drive about 50 miles across the Pennines to our Leeds dental workshop. Weather was pretty grim – fog and frost – and the traffic was a nightmare. I came to a standstill at 7.30am right on the tops of
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After a day of 15-minute laser coaching calls, last evening I attended our first client bridge calls of the year. We hold these once a month, an hour for coaches and an hour for dentists. The coaches are well versed with the technology and etiquette of a bridge call, so its easy enough for me
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Yesterday was great fun – the morning with a young couple who want to start their own new dental practice in February. They are full of ideas, enthusiasm and talent – a real pleasure to share in and recall those heady, romantic days when we launch a new venture. I look forward to working with
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I’m working in the City and West End of London the next 2 days, with dental practices that exist in a world very different from the rest of the UK. The big city lifestyle – everyone rushing about, nobody making eye contact, prices much higher and customer service a rarity. And yet the principles we
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Yesterday I visited Glasgow and presented our “8 key strategies” to an invited audience of Isoplan clients. Isoplan provide dental payment schemes and, although based in Scotland, are gradually extending their market influence to the whole of the UK. There are a number of such providers but Isoplan excel because their client support team are
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As always, a call-in day with my clients creates many great conversations – and this was one of them. What we have here is a very talented specialty coach with a thousand creative ideas buzzing around in her head and a question – “how the h do I get all these ideas out there in
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Last night I finished the Reading workshop and drove up to Birmingham. My usual hotel was fully-booked and so I spent the night at the Ramada in Solihull – a finalist for “worst hotel of the year so far”. At an investment of 110 pounds I was able to check into my poorly decorated and
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Just about to kick off our third workshop of the week. Last night I was in tucked up in bed and lights out before 9.00pm – absolutely trashed. Up at 5.00am this morning to write the ezine – a good night’s sleep has done me the power of good. Small room today – about 25
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The Dental Business School will deliver client workshops in Manchester, Leeds and Belfast this week. In addition, Barbara and I will spend tomorrow (Tuesday) in a management meeting, focusing on our 2006 calendar and work schedule. I plan some radical changes in my working habits for the first time in a decade. Friday will see
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This is the first of 5 weeks of workshops, on tour around the UK. I presented in Exeter on Monday, Newport, Wales yesterday and even drove to Farnham in Surrey for a “taster” session for potential new clients last night. Today is the Farnham workshop proper. I’ll be seeing all of my clients in The
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