Setting 90-day goals has been at the centre of the personal and professional development work I do with clients ever since I first read “The 7 Habits of Highly Effective People” back in 1989. Today’s post is short and sweet, simply introducing you to updated versions of an old favourite. You can download here personal
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Dear Coach: Interesting few posts from you recently about poaching of clinicians. I thought I would raise the point that this poaching is also a way being used to gain patients. I know of one local practice who has now lost 3 dentists to the same “usurper” micro corporate (and a dental nurse). I have
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There’s something about running your own small business. To quote my friend and client Dapo Olotu, founder of Dental 397 in Exeter: finding the marriage between drive and love We love our family and friends, our team and patients – most of the time. We are driven by the responsibilities of our business. Driven: to
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So there I was, feeling a little sorry for myself because this week is a series of 05:00 alarm calls and 22:00 hotel arrivals, dashing up and down the country to meet clients and speak at 3 conferences. Then I asked yesterday evening’s cab driver (from The Village Hotel in Morley, Leeds to Dewsbury station)
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You know how I’ve been rattling on about The Daily Huddle in the last week? Last weekend, Annie and I stayed at York and Albany, Gordon Ramsey’s restaurant/townhouse hotel in London’s Regents Park area. After Sunday breakfast and a walk around Camden, we returned to notice The Daily Huddle taking place at the back of
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Monday morning at Manchester Airport’s Terminal 3, along with a host of laptop, tablet and smartphone users, all re-connecting. Tomorrow, Apple’s new iPhone X will make us all out of date and out of fashion.. The race will be on to upgrade to the new device and show our tribe(s) that we are faithful. No
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I’ll be speaking at next week’s BOS conference in Manchester and, with Ashley Latter, networking for most of the day – so please come over and say “hello” if you see the Two Reds hunched over a laptop (we’ll be plotting world domination and messing about with our podcasting software). Dental Tribune asked me to
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Many years ago I stumbled across a superb 6-minute video on the Four Seasons Hotels web site, in which founder Isadore Sharp talks about their core values as an organisation, described as The Four Pillars on which the organisation is built: To operate medium-sized hotels of exceptional quality – to be the best; To make
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In the October issue of Wired UK, there is a fascinating interview with Debbie Wosskow, CEO of Love Home Swap, launched in 2011. Debbie is a serial entrepreneur and now runs Allbright, a female-focused investment fund. Here are some extracts on what it takes to be successful in business: “Coming
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Based on my personal experiences over the last few days, its seems possible that the hotel and catering industry may have woken up to the realisation that good people can be more important in the user-experience than fancy architecture, fixtures, fittings and menus: Friday morning – a working breakfast at the Doubletree Hilton close to
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