Sponges and Abstainers – identifying types in your team

Have you noticed a couple of behavioural types in your organisation? The sponge – that person who just keeps soaking up new information and shouts “give me more!” when roles and responsibilities arise? The abstainer – that person who has enough to do thank you very much and has absolutely no time to be taking
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Healthcare is a long game – you had better get used to it

Please don’t contact me if you want to grow a patient base quickly. I know how some people do that. They throw money at the problem. What you get for money is quantity. You get patients who: buy from you (if you are lucky/cheap); and then leave (unless you are VERY good at keeping them).
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What to do when (not if) you suffer from imposter syndrome

A characteristic I notice frequently as I listen to clients is “imposter syndrome”, so called because there are times when we don’t feel worthy enough to carry the responsibilities of leadership. Imposter syndrome happens when we compare our inside to other people’s outside. Always a mistake. One of the benefits of being a coach is
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Knowing your numbers might not be sexy – but it is profitable

I invested some time over the weekend in finalising the content of our second Extreme Business 2018 workshop, taking place in London on 16th April and Manchester on 30th April. The title is “The Money Sessions” and we will be taking a detailed look at how the money flows through a dental business, identifying areas
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Are HMRC closing in on associate self-employed status?

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Aaron Ferguson combines his role as Managing Director of North Wales micro-corporate West
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