Looks like I won’t be going very far today. If your surgery day falls apart because of the weather and cancellations, use the opportunity to call a team meeting. Agenda items: what do you like best about working here? what do you like least about working here? what would you most like to change? what
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Marmite, liver and onions, Jed-ward. There is a “love it” camp and a “hate it” camp – there is no “on the fence” camp. And that’s why somebody gave me a nickname last year – “as a public speaker Chris Barrow is like Marmite – you either love or hate the man and the message.”
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What’s your offer? As I mention in this morning’s ezine, there is likely to be a consumer spending cut over the first quarter of 2010. Many people will have “maxed out” on their credit cards before Christmas and during the January sales. Monday – back to work. Last week of January – credit card statement
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I’m in Altrincham at the moment, having travelled here yesterday to celebrate my daughter’s birthday (17, going on 25). Last night we had a meal at her favourite restaurant, Danilo’s in Hale (again) and, after driving 327 miles to get there in awful traffic, I left my car parked at Hale Station overnight and walked
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That’s speechless admiration for every house-wife and house-husband. The last three days I have been based at home in Falmouth whilst Annie has been working – and so the place has been mine. I first of all acknowledge that there haven’t been any children in sight (apart from the students who live above us) –
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I dislike discos at the best of times – call me a Grinch (I am) but the thought of standing in a dark, noisy, crowded room full of smelly people and trying to hold down a conversation? Not my idea of fun. OK for dancing, drinking and acting daft for Facebook photos. So why have
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“Dear Chris, I’ve been running my bonus scheme as you suggested, but I am considering a change for 2010. There are pros and cons and I welcome your thoughts. I remember a long time back you asked dentists for questions and I sent you in one “how can you make staff feel the same way
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Last night I walked past Century House in St Peters Square Manchester on my way to dinner and the game. I arrived here for my first day at work in September 1970, just a few days before my 16th birthday. It amazes me how fate can affect our lives. There were two school leavers starting
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Luck has been defined as the “meeting place of opportunity and preparation”. Last night 20 million people (myself included I don’t mind saying) saw the X-Factor final. It interests me to reflect on the moment that Joe’s life changed forever – because he was prepared – and because the opportunity came along. For Joe it
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How do I ask / refer patients to rather see another dentist/therapist (in the same practice ) instead of seeing me the lead dentist? (minor work I don’t want to do) A question raised just this morning. The issue of “triaging” new and existing patients starts with a re-alignment of your brand and re-education of
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