Enlarging upon my Tweet of a few moments ago. I’m very much looking forward to meeting over 70 new people today as we bring the “Business School” material to a new IDH region – a typical CB day of holding a new room and making new friends. The challenge that haunts me is the sheer
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Dentists spend too much time thinking about one type of margin. The margins that are associated with teeth. And not enough time thinking about an equally important subject. The profit margin on the work they do. Real life example: special offer on Invisalign – £2900 (cheapest price in town) plus free home whitening plus a
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As soon as I arrived at the Exeter Chiefs rugby stadium yesterday morning, I somehow knew that the day would be a good one. I’ve been presenting workshops for enough years now to reflect upon the key ingredients for a successful day: Venue – a bright, modern, well lit, air-conditioned lecture room. Plenty of easy
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Dear Chris, I am just feeling a little unsure as October approaches. This is when Denplan write to all the patients to inform them of our 2010 fees, with a 5% increase as discussed with you before. I was really hoping by now to be 100% definite about building the new practice and I
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Liker many others. I was pretty unimpressed with the options O2 offered to upgrade to the new IPhone 3Gs – assuming that us “early adopters” would be rewarded by jumping the queue, or paying less. Sadly, no such thing – wait until January 2010 was my legacy, unless I wanted to pay a fortune. I
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Arriving at The Lowood Hotel in Ambleside on Saturday morning (to speak at the annual conference of The Northern Deanery) I was delighted to bump into old friends Richard Wilson and John Lewis from what used to be Brunswick Square Dental in Penrith – now re-located to the new Ghyllmount Dental Practice. Now I have
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Let me be controversial (for a change). I invest many hours in calculating the average daily productivity of the fee-earners in a practice. Many previous articles have made mention of the plodding £800 a day associate who loses the owner money on a 50% contract the principal averaging £1000 a day who is drowning in
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I seem to have created some interest with a tweet yesterday that suggested “its easier to grow by 100% then by 20%” and a number of people have asked me to explain myself. The conversation that prompted me was with an excellent oral surgeon who wanted to “shoot the breeze” and look at the next
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…and not when you want me to have it. I was writing this week’s ezine earlier today – and reflecting (as you will see) on television series in box sets. The box-set has been one of the ways in which I can enjoy media, given my travel schedule and zany lifestyle. It got me thinking
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The setting was the Hilton Bristol yesterday morning. Well, the answer is “yes and no”. Yes because: I have a small bucket of cappuccino before me I’m going to drink it I just handed over a £5 note and was given 25p change No because: I’m enjoying it in the guest lounge at the Hilton
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