After creating a bit of a tease on Monday, I can now report on the appointment of a new CEO for Integrated Dental Holdings from July 2010. Richard Smith has spent the last 5 years with Lloyds Pharmacy assuming responsibility, as Managing Director, for 17,000 staff working across 1700 branches and sales in excess of
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“Dear Chris, When dealing with other team members I am always careful about “treading on their toes”. Everyone is a professional in their own right, and as such I believe they are entitled to their own opinions on the best way to work and handle patients. I note that coming from up north you are
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It seems amazing to me that, even in this day and age, I can still get the occasional email that slips through my spam filter and tries to sell me Viagra, asks for my banking details or offers some dodgy overseas financial deal. Its a pleasure to report that I have no need for any
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Some long-standing members of the CB tribe will recall my business manager of 10 years ago, Karen Jones. Here she is on BBC 2’s new series “Cracking Antiques” enjoying a makeover in one the rooms of her home. Nice to see her again after all the years. CLICK HERE if you have 30 minutes to
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In the world of brilliant, instant, up to the minute, relevant marketing. This email, received at 15:30 – should win a prize at the marketing Oscars. Sheer genius.
I remember Andrea Lee teaching me many years ago that if I wasn’t “bold, outrageous and provocative” then the alternative was to be invisible in the noise. Same for you. There just HAS TO BE something different about: your brand your message your environment your people your language your brand standards your marketing something that
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Here is a great blog post from the team at Blueapple – really using their initiative and thinking like professional retailers. ‘I have a dental implant’. Ask me about it. Let’s be honest, the beauty of the latest and most sophisticated dental treatments is that it is almost impossible to tell when someone has had
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We have visited Rick Stein’s new fish and chip shop in Falmouth twice before, both times for the traditional “fish supper” – and have loved it. They have to be possibly the most expensive fish and chips in the UK – but avid readers will know that its about “the experience” and not what’s on
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Last week I fulfilled a minor ambition and purchased a set of Bose “acoustic noise-cancelling headphones”. Taking advantage of currency differentials, they were purchased at Best Buy in NYC and I’m very happy with the result and the price paid. My lovely new headphones come with a smart carry case – and inside the case
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There were three places in New York City where I saw a queue of people waiting. To rise to the top of the Empire State Building To descend into the Apple Store on 5th Avenue and see an iPad To get into Abercrombie & Fitch on 5th and buy clothes. The first is about the
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