Here’s a list of reasons why you could give up, throw the towel in, sell up and go: The threat of litigation; The burden of compliance; The meddling of Government; The squeeze by insurance companies: The scarcity of good clinicians and team members; The irritation and dilution of competition; The behaviours of your most troublesome
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My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days. This is always an opportunity to take an overview from my sample of independent practice owners and feel their collective pulse – thus allowing me to spot any trends emerging in the
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Problem 1 – same stuff – different day I have a sense that there are dental teams out there who are waiting for some direction; for the leader to tell them: where we are heading and what’s in it for them? You cannot expect any team to keep their levels of enthusiasm and energy high
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One of the greatest continuity errors in the history of film-making appears in The Wizard of Oz, when Dorothy meets The Scarecrow. During their dialogue, her pig-tails alter their length from one camera angle to the next, growing from shoulders to mid-chest and back again – and yet the film was released to the general
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I recently polled the members of my private Facebook group – The Extreme Business Forum – asking them for three favourite subjects that they would like me to cover in a series of one-hour tutorials I’m putting together. The clear winner was a request for any information on how to make teams work. Second, tips
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I’ve had a marvellous week. Rachel Turner sorted my head out on Monday. Phillippa Goodwin has moved me effortlessly between Manchester, Milan, London and Surrey. I’ve chatted with an accountant in Adelaide about financial reporting for our mutual client in Melbourne; with my client in Boston, USA about growth plans for 2019 and beyond. I’ve
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All of my active coaching clients (and their designated team members) receive an automated email on Friday morning, directing them to a Google Forms landing page, where they can complete a weekly progress report. We call that The Extreme Weekly Tracker. The questions they answer are: What were my most significant accomplishments last week? What
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So it’s 06:15am for me and 12:45am for you (if you are in my home time zone) as I write this blog post, listening to the call to prayer outside my hotel room in Mumbai and getting myself prepared for day 1 of a 2-day workshop here with my friend and client Manish Chitnis. Having
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Managing Director of First Impressions; Always smiling and making eye contact; Has a good handshake; First in the queue for a “selfie”; All over social media with gusto; Cheeky in a very endearing way; Finding stuff out about people that nobody else knew – naturally inquisitive; Seeing solutions where others see problems; Always ready to
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It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the Vulcan second in command Mr. Spock was the ultimate manager; never flustered by emotion, he would easily recommend the sacrifice of a small community aboard a ship or a planet
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