There are three sets of numbers that you must count and three things that you must do with the numbers: Count your lead generation statistics; Count your lead conversion statistics; Count your financial statistics. Then… Collate the information (presentation in a format that is easy to absorb quickly); Interpret the information (compare to industry benchmarks
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Not one but TWO free downloads in today’s blog to get your week off to a flying start. One of the FAQs I hear from clients is “how do I transfer patients away from my calendar and across to my associates, without the patients kicking up a fuss?” Very often this is because the Principal
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I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Can you write up a treatment plan and answer an email on your
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How often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What I’m referring to here isn’t the day to day banter of keeping the business going. Rather a sacrosanct, uninterruptible, quality conversation in which both (all) parties empathetically listen to each other –
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With less than 40 days to go until the end of 2019, now is the time to be making important decisions about your 2020 personal and professional life. I’m going to help you to kick start that process with a FREE WEBINAR – this evening at 19:00 UK time – in which I’m going to deliver a step
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One of my better decisions for the 2019 calendar was to book a Bunker Week every three months – 5 days in my basement office at home in which to work ON the business. Although I have client and prospect calls dotted around the diary this week, my main emphasis will be on the completion
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I’m coming to the end of two years of active coaching with Dr. Riaz Yar and the team at The Square Advanced Dental Care in Hale Barnes, Cheshire. That’s about 15 minutes walk from my home and so yesterday I enjoyed the unusual pleasure of walking to my client meeting through the autumn leaves of
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Continuing yesterday’s theme of deciding whether you need: an exit strategy – or.. a self-managing dental business with a succession strategy.. Here’s an interesting infographic that popped in to my inbox this week from Uscita. It relates to all businesses, not just dentistry, and is an easy way to start the conversation with yourself. Credit
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Attached to this post is a free download of The Campbell Academy Education Programme 2020 (see below). A few weeks ago, Colin kindly promoted my workshop programme in his blog. Here, I reciprocate and suggest that The Campbell Academy has become one of the “go to” places, not just for those who want to develop
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It’s that time of year when dental conferences and dinners seem to flow thick and fast, as well as evening Study Club meetings and the like. My “season” was off to a flying start last week with a Tuesday evening GDP Study Club at Crossbank Dental Care in Kendal, Cumbria, where Neil Cooper and the
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