Category: Practice Management

Sometimes, it can be a good idea to remind ourselves of the obvious and then ask “how does the obvious happen?” There are three obvious things to aim for in your business: Clinical care; Customer service; Profits. What perhaps isn’t so obvious is how the best dental practices actually get there. I’ve noticed a significant
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Our September newsletter – published on Sunday morning – features a long-form article on the next (final) 121 days of 2019. It’s September and the summer is over for most of us – kids back to school, us back to work and the nights beginning to draw in (as a member of the 05:00am Club,
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Three workshops last week – London, Manchester and Dublin. An opportunity to meet with my clients and listen. My quarterly immersion in their ups and downs and, thus, a chance to identify any common trends. I mentioned last week the trend of hiring managers and TCOs who have a background in high-street retail management (because
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1. I first heard about Coach Barrow through my friend Lawrence. Like me, he is a practice principal who is interested in both business and personal growth and development in what can be a highly demanding and challenging role. Chris was also highly recommended by another dental business coach, Ashley Latter. 2. I booked the
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Just proving how small a world it is – I was boarding my flight from Dubai to Durban yesterday morning and a voice said “Good morning Mr. Barrow”. I turned to see Dr. Iqbal (Kat) Kathadra, a former client who sold his dental clinic in the UK some years ago to return to South Africa
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My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days. This is always an opportunity to take an overview from my sample of independent practice owners and feel their collective pulse – thus allowing me to spot any trends emerging in the
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That’s a question I’m asking my clients at this week’s Extreme Business Workshops in London and Manchester. I’m sharing with them (for the first time) the attached PDF – please download a copy. In simple terms – pricing is a combination of: mathematics – “what do I need to charge to make a profit?” emotion
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Friday morning and a day in The Bunker on video calls with coaching clients – a monthly catch up between workshops that gives them a chance to ask me questions and me a chance to feel the pulse of my client base and, thus, the larger dental community. This week we also hosted a group
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