My June newsletter includes two free downloads. One is an alternative to the dreaded employee “appraisal” and the other is a GDPR-compliant Patient Consent Form. There’s also a link to a FREE 60-minute webinar recording for Practice Managers on Leadership & Management. If you didn’t get the newsletter in your in-box – it’s because
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I want to take you back to September 1970. I’m a few days away from my 17th birthday. It’s my first day at my very first full-time paid employment, joining The Friends Provident & Century Insurance Group at their offices in St Peter’s Square, Manchester. As part of our induction process by assistant manager Mr.
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As if there weren’t enough conferences, study clubs, post-graduate courses and overseas jollies for us to attend, I’m here at Hammersmith’s Novotel this morning, preparing to co-introduce and co-compere Stars of Dentistry 2018, with the usual glitterati of the clinical world showing the audience how things can be done. In the member’s declaration of interests,
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Our adventures in business require both Direction and Momentum to be truly nourishing. Direction is a strong understanding of where we are going – a relentless pursuit of SMART and ethical goals. Momentum is the effort that people put in – it is a sign of voluntary hard work by a team who want to
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There comes a point in our evolution as owners when we run out of time to Get Things Done. Equally, there will be a time when we run out of personal expertise. I reached such a point in the last few days, whilst developing a new support service for dental practices that will launch on
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When presenting a treatment plan, begin with: The best way I can help you is…….
Sheila Scott has told everyone in dentistry that she has retired – but we have managed to get her agreement on a short revival of the acclaimed Workshop Tour with which she ended her illustrious career earlier this year. Yes – it’s Top Hats, Toast & Moments of Truth (THTMOT). We played to 16 packed
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There’s a brand new free download in the Resources/Infographics section of my web site this morning – but I’m also including a further downloadable copy at the end of this post (take a look at the web page later though – there’s a bunch of free stuff there and no sign up). The Unique Ability
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The word cadence has to do with rhythm, the rhythm of sounds in nature, of music, of a person’s voice. In exercise, we recognise cadence as the rhythm of a runner or cyclist; the “happy cadence” described by my physiotherapist as the pace at which I’m not damaging myself and can carry on running or
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Millennials will represent 40% of the total workforce by 2020. Like it or not, they are critical to the success and sustainability of your business. If they don’t want to work for you, your organisation will die. Louis Efron – Forbes Magazine The reality is that Millennials (age 17 to 37) have an entirely different
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