Yesterday was already a good day when I checked into The Kings Head, Cirencester. After a hugely positive meeting with a prospective new client in Derbyshire, I had read, on the train, the email from them to confirm that “you are hired” and was excited at the prospect of what is likely to be one
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The question is not “how does this work?” The correct question is “who do I know who knows how this works?” Delegation. The question is not “how do I motivate people?” The correct question is “how do I create an environment in which people become motivated?” Leadership. The question is not “what do I say
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I’ve shared before the above graphic that suggests the correct organisational structure for a 2015 dental micro-corporate (and pretty much any business – this is E-Myth territory). The challenge for the £500,000 practice is that all of these bases require cover but there is often nobody in the business who can cover them apart from
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Micro-management   “I don’t trust you.”   “I want you to run every decision past me.”   “I must be in the loop, you are not authorised to do anything unless you run it past me first.”   “If you screw up, I will discipline you.”   “WHO was to blame here?”   “Where have
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In every practice, business and corporation there are teams of people who see the world through different eyes. Let’s consider some of them: 1. Strategy versus Tactics The strategy team want to talk about what things will look like in 10 years, 3 years or 1 year. The tactics team want to agree how things
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David and Dawn Cunningham from Spring Grove Clinic are DBC Elite clients and I’m pleased to say they have been shortlisted for no less than 5 awards at this years Private Dentistry Awards. Spring Grove Clinic has been nominated for: Most Attractive Practice Most Outstanding Individual – Dawn Cunningham Best Charity/Community Project Best Dental Team Best Patient
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Rachael Blyth from Tooth + is a DBC Mastermind client. The Tooth + 2010 Private Dentistry Award nominations are for: Most Attractive Practice and Best New Practice. The team recently answered some questions about their nominations, and this is what they said. What does it mean to you and your team to be on the
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The Smile Spa team of Susan and Simon Andrews are DBC Elite clients. The Smile Spa 2010 Private Dentistry Awards nominations are for: Most Attractive Practice, Best Employer, Best Patient Care, Best Dental Team and Most Improved Practice They recently answered some questions about their nominations, and this is what they said. What does it mean to you and
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The Ollie & Darsh team of Daz Singh, Sudarsh Naidoo and Suzy Gorman, are DBC Mastermind clients. The practice has been nominated for three 2010 Private Dentistry Awards in the following categories: most attractive practice, best marketing and best new practice. They recently answered some questions about their nominations, and this is what they said. What does
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Twenty-first century change leadership begins with acknowledgment of the following realities: Change isn’t just a set of tools and techniques; it’s a state of mind Change isn’t just about fixing yesterday’s mistakes; it’s about preparing for a new tomorrow Change isn’t about surviving; it’s about thriving Change isn’t just about fixing yesterday’s mistakes; it’s about
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