Micro-management is not leadership



“I don’t trust you.”


“I want you to run every decision past me.”


“I must be in the loop, you are not authorised to do anything unless you run it past me first.”


“If you screw up, I will discipline you.”


“WHO was to blame here?”


“Where have you been, what have you done, what did you say, why did you do that, when did you do it?”


“Do this.”


“Give me lists.”





“I trust you.”


“Make decisions – I trust your judgement”


“If you are not sure – don’t be afraid to ask, it doesn’t make you weak, it makes you strong.”


“Do this, do it this way, do it by then, tell me when you have done it. Unless you aren’t sure – its now yours.”


“Give me results.”


Quote from Al Kwong Hing: “You will make 100 decisions a day – make 95 yourself, check 4 of them with me, ask me to make the 1 because it’s my company”


Success is understanding which decisions are which and figuring out the 4 and the 1.


“WHAT was to blame here?”


If you screw up, we will look at the system together and redesign it to avoid repetition.


My best people are the ones who make the most mistakes.


“I’m selfish, impatient and a little insecure. I make mistakes, I am out of control and at times hard to handle. But if you can’t handle me at my worst, then you sure as hell don’t deserve me at my best.” Marilyn Monroe


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.