Here’s an interesting extract from a client email received yesterday: Chris you should create an Academy and train managers to become SH1T hot managers for dentists like myself to recruit That, given my schedule and commitments, is unlikely to happen any time soon but it does highlight a problem that needs a solution and, hence,
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Here’s today’s blog, somewhat later than usual as I’m in “catch up” mode after working all weekend at The Spring Client Retreat (which was extremely interesting and inspirational). Yesterday, during my train ride home from London to Manchester, I reviewed and answered most of this week’s crop of weekly reports from Owners and Managers. I’m
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It’s important to understand the difference between achievements and habits when you are goal-setting. An achievement is a specific target, usually involving numbers and deadlines: I will hit a sales target of X by Y date; I will launch product/service X by Y date; I will create X video testimonials by Y date. A habit
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Extreme Business 2018 London workshop done and my 47 delegates are sent home with spreadsheets, handouts and their heads buzzing with numbers. I invested quite some time at the start of the day in asking for feedback on Q1 of 2018 – always a chance to feel the pulse of the client base and get
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Have you noticed a couple of behavioural types in your organisation? The sponge – that person who just keeps soaking up new information and shouts “give me more!” when roles and responsibilities arise? The abstainer – that person who has enough to do thank you very much and has absolutely no time to be taking
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A characteristic I notice frequently as I listen to clients is “imposter syndrome”, so called because there are times when we don’t feel worthy enough to carry the responsibilities of leadership. Imposter syndrome happens when we compare our inside to other people’s outside. Always a mistake. One of the benefits of being a coach is
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I’ve said it before and I’ll say it again – leaders lead people and managers manage systems. You cannot lead systems, you can only manage them. You cannot manage people, you can only lead them. So here’s a thing – why do we keep using the term “owner-manager” to describe those folks who run their
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Today I’m with the delegates at The Campbell Academy Business Course (talking numbers, marketing and the characteristics of independent practices who will prosper in the next 10 years). Then the train home. We all need a rest this weekend – some time to connect with our family, friends and ourselves. Saturday night heralds the end
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During March I took possession of a Garmin Fenix 5s running watch and have been using the wearable technology and the accompanying iPhone application to measure various fitness monitors. Almost a month’s data has now been recorded and it is revealing some very interesting information. For example, in the last 7 days: average resting heart
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We are all leaders; somebody is looking at you for guidance. There is something that I’ve said before but find that I need to remind you. It’s about effective leadership. Well, actually, it’s about ineffective leadership. Effective Leadership you are the custodian of the vision – where we are going – and regularly share that
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