I’ve observed that, in a coaching meeting, there is very often a moment when a light bulb flashes in the client’s head and they suddenly get clarity on an issue that they’ve been struggling with for some time. Recent examples have been clients realising: what to do in order to hit a seemingly impossible sales
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My three weeks at home are complete and I’ll be on the 18:23 to Euston this evening in preparation for the first Extreme Business workshop of the year in London tomorrow : The Marketing Day. Manchester and Dublin workshops follow on Wednesday and Friday, so by the end of the week I will have had
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One of my FAQs from clients goes something like this: The performance/behaviour of Person A is causing a problem – how should I deal with this?” In this context, Person A can be a team member, a patient, a supplier, the Boss(!) – in fact, anybody who is making your life more difficult because of
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“It’s rude to stare” A lesson we were all taught as children. One I frequently found myself ignoring as I seem to have been born with an insatiable curiosity around who people are and what makes them tick. Goodness knows why – only child syndrome or something. Last night, after Sheila and I had been
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A writer — and, I believe, generally all persons — must think that whatever happens to him or her is a resource. All things have been given to us for a purpose, and an artist must feel this more intensely. All that happens to us, including our humiliations, our misfortunes, our embarrassments, all is given
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Writing under the pen name of Fougasse, Cyril Kenneth Bird was one of the most popular cartoonists and illustrators of the first half of the twentieth century. The images and captions to Fougasse’s eight World War II propaganda posters ‘Careless Talk Costs Lives’ were part of the anti-rumour/gossip campaign orchestrated by the Ministry of Information.
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Whether it’s a failed business, marriage, exam or physical challenge – the reality is that something is going to go wrong at some time. Imagining that your success is linear and permanent is fantasy. So here’s one key lesson I’ve learned about finding yourself back at square one. Don’t reinvent the systems, performance and behaviours
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My weekly Bunker Day was switched to Tuesday this week, to accommodate Monday’s London workshop. Here’s a record of just one day’s conversations: with a Millennial married dental couple who want to buy a parent’s long-established practice; with a Practice Manager who wants to set up her own freelance compliance and consultancy business; with a
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When presenting a treatment plan, begin with: The best way I can help you is…….
The Show The Sunday recovery from a dental trade show never seems enough before we are back to it on Monday morning. The Dentistry Show and British Dental Conference was, from where I was standing, a huge success (in spite of Saturday’s Match of the Day). The conference floor was packed all day Friday and
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