When you are recruiting team members, hiring suppliers or considering a business partnership, think about these characteristics: DRIVEN – they have a point to prove, a quest; LEADER – they know how to create environments in which people around them become self-motivated; COMMUNICATOR – they are articulate; GET STUFF DONE – they just do. Apply
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Here’s a list of reasons why you could give up, throw the towel in, sell up and go: The threat of litigation; The burden of compliance; The meddling of Government; The squeeze by insurance companies: The scarcity of good clinicians and team members; The irritation and dilution of competition; The behaviours of your most troublesome
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If you love inspirational stories and quotes then you will love this podcast. In this latest podcast we interviewed Susie Anderson-Sharkey from Dental FX. Susie has been a Practice Manager for over 28 years and shares her experiences and tips on what it takes to be a successful Practice Manager in 2019. You will learn;
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An interesting conversation during last night’s live webinar for members of The Extreme Business Club – on the subject of “interest-free finance” (IFF). The consensus on the call was that offering this facility is a last chance saloon to help patients who want treatment but need help with their cash flow management. It is NOT
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Here are four factors to consider: Finance – how much capital do you have or can you raise? Do you understand the cash flow? Location – where do you want to work? People – do you want to start with some patients or with none? Do you have favoured demographics? Do you want to inherit
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My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days. This is always an opportunity to take an overview from my sample of independent practice owners and feel their collective pulse – thus allowing me to spot any trends emerging in the
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PRICE One of those random coincidences that occur in life (and have us wondering whether we are watched over) has been three clients, far apart, who have commissioned a price analysis. In each case, a member of the team has been tasked with calling around other practices within a reasonable travel time (and who offer
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It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the Vulcan second in command Mr. Spock was the ultimate manager; never flustered by emotion, he would easily recommend the sacrifice of a small community aboard a ship or a planet
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You know exactly who I’m talking about. The (so called) team member who is always stirring things up, gossiping, setting people up against each other, manipulating conversations and quietly sabotaging the progress you are striving for. Smiling terrorists who “play the game” when you are around and chip away at the foundations when you are
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I’ve noticed a surprising and fascinating trend in recent years. Dentists telling me that they have a cash flow problem because they have to deliver dentistry for which they have been paid up-front. The payments can either be made in cash by the patient at the point of sale (“we offer an early-bird price that
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