In any business – yours, mine, your suppliers – we all need protocols and conversations. The protocols are the way we do things – systems. The conversations are the ways in which we communicate – with each other, with our clients and with our suppliers. Most days I meet with dental businesses that are working
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I want to tell you about a young lady who approached me at The BDIA. I was immediately fascinated by her story. She is English based (and speaking) and was unable to get a place in a UK dental school – so she went to Hungary under her own steam, learned the language whilst there
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On Monday 10th October Chris Barrow and Colin Campbell have been invited to speak to a group of new graduates at a charity event in London. It’s going to be a ‘no holds barred’ event where Barrow and Campbell discuss what they think will happen in dentistry in the next five – ten years
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Sometimes we don’t get to choose the work we do. The market evolves, a need arises, a solution is requested, the observant product/service provider obliges. Such an evolution has occurred in the area of mentoring hygienists, therapists and dental associates in mixed and private practice. Over the years, much freelancer-bashing has been part of the
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My recent post on “gathering clouds” generated engagement and feedback both on the blog and Facebook – every now and then a nerve is touched. My special thanks to a reader who commented that there were £14.00 UDA’s and well-paid associate jobs advertised in the BDJ, to contrast with my gloom. Equally, I’m listening to
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Every week I am asked “how can I motivate my associates to generate more private sales?” You cannot, of course, motivate people. You can only create environments in which motivated people perform. A motivated associate is one who either wants to become a better dentist (either all the scout badges for clinical dentistry or an
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In conversation with an associate dentist the other day who is determined that she wants to open her own private squat. The determination is a good start – I still have associates approaching me at conferences and asking: “do you think I should open my own practice?” My answer is always “not if you have
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A client asks me this afternoon “how much should I pay hygienists and therapists who deliver home and power whitening?” And I add “does it make a difference if they are salaried or hourly rate?” Answers please…..