Whenever we buy cloud-based subscription software nowadays (often described as SaaS – software as a service), the developers work very hard to make sure that we learn how to get the best from our investment as early on a possible. They do this because otherwise there is an attrition rate – people who purchase the
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I’ve been thinking recently about and observing how teams collaborate. You’ve heard me say many times that “all problems exist in the absence of a good conversation”. In a dental team, that conversation is now more often digital than face to face. Is that a benefit or a curse? That choice is yours. However, based
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50 days 50 days from now, the “famous five” will be setting off from Lands End to cycle 960-miles north to John O’Groats Myself, Sheila Scott, Ashley Latter, Simon Tucker and Les Jones have committed to make the journey and raise funds for Cancer Research, Bridge2Aid and BrushUpUK. To be clear – we are all
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In recent weeks I’ve been (sometimes publicly) creating my 2019 calendar and business plan – the culmination of 12 months in which I’ve been listening to my Tribe, my team and my business coach. A word that describes the process well would be DISRUPTIVE. In September I’ll be launching my 2019 programme, incorporating significant changes
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It fascinates me that scientists have announced the discovery of 12 new moons orbiting Jupiter, bringing the total of satellites around the gas giant to a stunning 79! Even more amazing is that, although some of the moons travel together in the same direction as the spin of the planet (prograde) and others together in
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Celia Burns is a dynamic business owner who purchased a practice in 2010 choosing a Practice close to her family so that she can be a mother to her three children. She prospected for a Practice and ended up getting it even though her bid was much lower than all the others. Just listening to
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Today I’ll be in splendid isolation in The Barrow Bunker. No client calls, no meetings, no interruptions. My mission by the end of the day is to have completed the allocation of time for my 2019 calendar. In order of importance they are: 172 Free Days – 12 weeks of vacation, plus weekends and Bank
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At this week’s Extreme Business workshops we have been showing and telling on how treatment plans are presented to patients. Three P’s have emerged: People – who actually prepares and presents the treatment plan? Presentation – in what format is the plan presented? Packaging – what does the treatment plan look like? People The growing
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My weekly Bunker Day was switched to Tuesday this week, to accommodate Monday’s London workshop. Here’s a record of just one day’s conversations: with a Millennial married dental couple who want to buy a parent’s long-established practice; with a Practice Manager who wants to set up her own freelance compliance and consultancy business; with a
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