"They don't like you to be late in."

That’s the phrase just used by my restaurant manager at the Cedar Court Hotel in Huddersfield. You see, I’m sat in the lounge writing emails and it’s 9.00am. I haven’t been through for breakfast yet – and if I don’t go through soon they may have to work a full shift. I arrived and asked
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"They don’t like you to be late in."

That’s the phrase just used by my restaurant manager at the Cedar Court Hotel in Huddersfield.You see, I’m sat in the lounge writing emails and it’s 9.00am. I haven’t been through for breakfast yet – and if I don’t go through soon they may have to work a full shift. I arrived and asked for
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Great architecture

About 4 months ago I called in to Toni & Guy hairdressers in Altrincham (because, as you know, I love the consistency of brands – and I was away from Falmouth). My hair was cut by Bev – who had worked there for 9 years. This weekend, I had less time – and so broke
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Environments

I’m spending the weekend at my apartment in Manchester. It is normally occupied by my 20-year old son, Jon, but he kindly clears out for a couple of days now and then – and gives me a place for solitude and reflection when I’m in my home town visiting family. We also have the place
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Why are you so much more expensive than other dentists?

I actually don’t believe that we are expensive – I believe that our prices are accurate and reflect the level of experience and excellence that we deliver.I would like to ask an alternative question – why do you think other people are cheaper? Because I am making more profit? Because they are using cheaper materials?
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I said it would happen – so it did

So the rain continued to pour until I left Reading – and then the skies cleared but, as predicted, I spent some of the afternoon making some new friends as we all sat on the M25, waiting for an accident to clear. The benefit of leaving early and giving myself some reserves of travel time
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A speaking tour begins

After a full call-in day with telephone client calls (from the car) I arrived in Reading last night and at the glamorous Renaissance Reading Hotel – I’m joking, of course. One of those places that was probably quite funky when it was opened in the 70’s but Reading has moved south since then, as evidenced
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What can you say in 10 minutes?

Just about to start a call-in day (from my car as I drive to Reading for the first of 3 workshops this week). But the blogging habit is so embedded that I have to write “something”. So the question I ask myself is: “What happened to me yesterday, personally or professionally, good or bad, that
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Finally made it

First of all I want to recommend the Crowne Plaza hotel here at ExCel – the accommodation was first class, facilities funky, modern, contemporary (just how I like it) and the customer service was consistently excellent throughout. Bearing in mind that the hotel team were multicultural (I chatted with Africans, South Americans, Asians, Australians and
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I've still not made it through the door at The Showcase

The whole working day on Thursday was spent in my hotel. The morning on-line and on the phone. The afternoon in a meeting with my fellow “plotters” in our Producer Group project. We began our conversation at 12.30pm and ended at 5.00pm, after considering issues around equity, seed capital, services to be provided, pilot practices
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