The Dental Business School has presented a 12-month business coaching programme to over 400 UK practices in the last 9 years.During that time, one of the greatest insights we have been able to give to our dental principals is the distinction between management and leadership. I’d like to share with you my definitions of each
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It’s New Year’s Day 2007 and I must be bored because I’m sitting in my home office training my voice recognition software to understand me for the first time.And so here is my first dictated blog post. I’m hoping that I’ll be able to use the software going forward to write e-mails, blog posts and
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Welcome to 2007. I’ve been reading the various blog posts I collect via Bloglines, with a cup of tea this morning – and it’s understandable that there is a lot of comment about Resolutions. You can read an interesting brief history and explanation of Resolutions here. I have to admit a desire to use this
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I arrive in Truro at 8.15am on Saturday morning, beating the last minute retail rush by 2 hours – and I’m finished and out by 10.15am. The police have blocked traffic into the city centre, forcing shoppers to use the “park and ride” facility – but the Flying Banana makes it into the centre and
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Winter is late arriving this year but the nationwide freezing fog is still with us, airports are still almost closed (all domestic flights cancelled) and the frosty mornings are beginning in earnest. My “man-cold” has settled into a debilitating chest infection and a head that feels stuffed with cotton-wool. As you can imagine, I am
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Manchester City Centre. My business meeting is a success and I enjoy lunch at the new Hilton – roast parsnip soup and a turkey main course (my first of the season) – lovely restuarant and excellent service, although we are deep in business discussion and so miss perhaps the finer points. I also have time
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Three cheers for Amy, our stewardess on the Air South West flight from Newquay to Manchester at 6.30am this morning. On a dark and very frosty morning she greeted her 35 passengers with a warming smile – not the easiest thing to do after she presumably had to get up at an unearthly hour like
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Bonnie has a new puppy for Christmas! An, as yet, unnamed German short-haired pointer that is just a yummy as she looks.

After escaping from the crappy Copthorne on Friday morning it’s an easy 45-minute drive to Exeter airport, where an hour’s flight takes me North to Leeds/Bradford, along with the Exeter Chiefs rugby team who are typically boisterous even at this early hour. At Leeds/Bradford I meet with a client and his accountant to dicuss a
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