I’m working as part of a project team with Elmsleigh House Dental at the moment, re-branding their corporate image and literature and recreating their web site. We have banned the principal, my good friend Tim Thackrah, from the project – the last thing we need is his input (!) and he has been intelligent enough
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Yesterday’s visit to Blueapple in Northern Ireland was an adventure into a part of the world I had never visited – and a delight to meet with James and Sonya Hamill and see their award-winning achievements. After almost 10 hours of conversation – 4 hours of which was in their car on the way to and
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A couple of weeks ago I saw Blue Apple Dental from Noerthern Ireland pick up the “UK best practice” award at the Dentistry dinner. Here I am at Manchester Airport, waiting for my early Belfast flight and then a 90-minute drive to Fermanagh to see the practice for myself and spend the day with James Hamill
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Friday’s practice visit with the team at Bow Lane Dental Group was an enormously enjoyable experience, working on their marketing plans (elevator speech for referral business card and lots of work on UAP’s) and holding personal progress interviews with some of the team members. We had some spare time in the afternoon and I took
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Newbury last night – and a pre-dinner talk for members of the Independent Practitioners Group in a local Spanish restaurant. My speakers fee was donated to Bridge2Aid and so I felt as if I was doing some good as I waxed lyrical to a respectful group of senior dentists about how they had better shape
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I’m in the middle of a good conversation with David Horobin of Bexley Orthodontics, about the merits of this relatively recent innovation. We are “best mates” with the lads at Medenta and have been happy to recommend them to our clients, as well as offer payment facilities to our own clients for coaching programmes –
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I amaze even myself sometimes, in that I am still banking with HSBC after 10 years – and yet their customer service has all but dissapeared in that time. I used to have a great bank manager in their Warrangton branch – a lady who I met with periodically, took an interest in my business,
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I took part in a conversation this morning that I would not have believed possible just a few years ago. Chatting to a former client about joining our Breathe Business Club in 2008. She (the co-owner and practice manager) said: We would be interested in joining provided you can guarantee that we will not be
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I’ve been doing a bit of thinking this week about the Michael Gerber distinctions between technician, business owner and entreprenuer – prompted by a conversation on this subject 2 weeks ago that has been rattling around inside my head ever since.It seems that there are some clear distinctions: T (technician) – generates own income through
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