I was recently sent this by a client as a bad example of a recall letter. Do any of you out there have a better template that we can use? What would you say are the ‘essentials’ to include in a recall letter so that it ‘does what it says on the tin’? thanks! CB
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Default Retirement Age This is being removed on 6th April 2011 ABOLISHMENT OF DEFAULT RETIREMENT AGE From the 6th April 2011, employers are no longer able to retire employees out of the business once they reach 65 years old. What this means in reality is that after the 6th April 2011, Employers will have to
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There is no such thing any more. “Private dentistry” is reputedly delivered by: corporates supermarkets retailers so, if you are going to positively differentiate yourself in the market you MUST describe yourself as an “Independent dental practice” or “an independent dentist” which means you are free to evolve and deliver your own brand of customer
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I recently wrote an article entitled ‘Deconstructing Brands’ for Private Dentistry – here is a link to it. PD Jan Barrow by on Scribd

I need some feedback quickly. I’m working with a client who operates the “HMA” system (healthy mouth assessments) – hygienist sees patient and dentist pops in to assess – you know the gig. Question – what’s the optimum time for the hygiene appointment? 20 minutes nurse assisted? 30 minutes? 40 minutes? 45 minutes? There seem
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Here is a link to the latest Bridge2Aid newsletter where you can read about the latest developments of this incredible charity. I think we can all do with some good news! B2AFeb2011-NewsFINAL by on Scribd

High earnings potential with great work/life balance in one of Europe’s most successful and dynamic referral practices, Crescent Specialist Dental Care.Join us in the big city between Dartmoor and the Ocean! For more details contact Debbie Hutchinson (Practice Manager) 01752 222444 Debbie@bettersmiles.co.uk

January DBC Prizewinner: Alastair Kennedy – iPod shuffle Gaskell Avenue Dental Practice   Where are you based? I am based in Knutsford, Cheshire. I studied dentistry at Manchester, graduating in, and practicing since 1979.   How did you first hear about Chris Barrow? Chris did an entertaining evening for Phil Broughton at The Mall in
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Question: Would you offer a lifetime warranty on some of your work (free repairs) PROVIDED patients turned up for their hygiene and check-ups on time and in a regular fashion? I’m thinking of ways to lock in patient loyalty – and also patient attendance when we have snow, super-moons, sunspots and all the other excuses.
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