You can’t do it all by yourself. There’s too much to do nowadays. You have to delegate. Let’s just spend a moment thinking about that. Step 1 Take a sheet of paper. Draw a vertical line down the middle. Left hand column – title – ONLY ME – things that only you can do/must do/should do.
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My congratulations are offered this morning to two organisations: FMC for the superb Stars of Dentistry on Friday, surpassing the previous year in content, style and attention to detail – you really should make a date of 15th June 2018 and plan to attend; Bridge2Aid for their equally impressive annual conference on Saturday. My colleagues
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A client recently sent me 5 CV’s received in response to advertising for a new Practice Manager, this for a well-established private clinic in an affluent commuter town. When I’m asked (which is quite often) I have a routine: Check each CV for typos, formatting errors and poor grammar. Result – 4 of the 5 had
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In the bad old days, when I worked in corporate UK, there were some companies who employed a tactic called mushroom management, defined as: keep your people in the dark and feed them fertiliser OK – you know the last word wasn’t fertiliser but you get my drift. The larger the company, the more it
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One of my personal highlights of May 2017 was completing my 24th marathon in Liverpool and attracting over £2,300 of support for the “We Love Manchester” victims support fund. Apart from the generous support from my community, I also managed a 40-minute improvement on my previous completion time in Dublin (October 2016), at a time
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Reminder #1 You cannot motivate people. Carrots and sticks do not work. The following phrases are never effective: if you do this I will pay you a bonus if you don’t do this there will be consequences If you have to use either – you have already lost. You can only create environments in which
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Ready? Pen and paper in hand? Here are the criteria for recruiting new people into your organisation at every position: hungry blank sheets with a history of achievement outside of their education/career Hungry – I’m attracted to people who are on quests – determined to see the world and be seen by the world. Blank
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Yesterday morning Lorraine Shelley, practice manager at Dental 397, picked me up from the lovely Headweir Millhouse hotel to take me over to the practice. It was too early for a hotel breakfast and so, at my request, she kindly ferried me to Starbucks in Marsh Barton (kind of en route) to grab a quick
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The challenge of external marketing is to invest your money in an agency, a consultant or their system and then wait, in the hope that they will do as they promised, stay as much in love with you as they were when you were a first date and measurably produce the goods. By the way
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The Bus. The Bus is a metaphor for: our standards of performance – the way we do things our standards of behaviour – the way we treat each other the story of where we came from – our collective history the story of where we are going – our collective future the story of WHY
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