I want you to suspend your disbelief for the next few minutes and take part in a mental exercise with me. think of your top 5 patients from last year with reference to their level of investment – which were your 5 biggest treatment plan sales their level of affluence – which were the most
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Seeking and enjoying the company of others : sociable It does seem rather logical that anybody working in a customer/patient facing environment would have gregariousness as a primary attribute? You would think so. Yesterday, Annie and I went shopping in Central Manchester. We don’t do that very often as jostling with the madding crowds isn’t on
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Many is the time a client has said to me: No matter how many times I ask, things just don’t seem to get done Things don’t NOT get done because team members wake up in the morning thinking “I’m going to sabotage the business today by NOT doing the thing I said I would do.”
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The legions of Rome carried their standard before them into battle. The eagle, symbolising The Emperor. The numeral of The Legion. The letters SPQR – Senatus Publicus Que Romanus – The Senate and the People of Rome. All of which were a reminder of WHY they were marching into battle. Melodramatic perhaps in the context of your
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I mentioned in a Facebook Live transmission last night that I’m starting my journey through an online course offered through Udemy by Seth Godin on the subject of Value Creation (its a bargain at £47.00 – just search for Seth Godin’s Value Creation Masterclass HERE). Even the first section has me thinking about: what value
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Did I get your attention with that headline? Why? You see, what I wanted to mention was that: during a recent trip to the dentist they told me that I would feel a small prick when the needle was used but that it would be momentary and almost painless; during my recent vacation, I was
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I’ve been an early bird since the age of 15, influenced by my father, Charlie Barrow, a constable in the Greater Manchester Police who worked shifts which were: Early Shift: 7 AM to 3 PM Late Shift: 3 PM to 11 PM Night Shift: 11 PM to 7 AM So two-thirds of the time I
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Brexit happened because apathetic Millennials couldn’t be bothered voting for us to stay in Europe. If Trump wins, it will be because apathetic Democrats think Hillary has it stitched up. Referendums and elections are frequently decided by the people who don’t show up. The success of a business is frequently decided by the team members
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I seem to spend an inordinate amount of time listening to owners and managers give me blow by blow accounts of the performance and behaviour of people who just aren’t the right people (either EVER or ANY MORE) – followed by a list of reasons as to why they cannot be trained or replaced. Here’s
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Why, I wonder, do so many people procrastinate on making tough decisions about relationships until the short-term pain of making the decision becomes greater than the long-term pain of doing nothing about it? There’s not a week goes by that I’m not listening to a prospect or client explain in gruelling detail (sometimes for the
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