At the Dental Business Club we recently asked a group of practice owners: “What is the biggest challenge facing you in the area of time management right now?” and some of the more popular replies included: The time to think, breathe, relax and vision To stop business paperwork encroaching on my leisure time on Saturdays and Sundays
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As promised, I want to share with you some thoughts and ideas over the next 11 days, as we approach the end of the old year and the beginning of the new. The concept of this short series of blog posts arose from a conversation last month in Liverpool with Brendon MacDonald and Marita Kritzinger,
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December is turning into a bit of a bloody nightmare, what with snow, snow and snow creating collapsed appointment books PLUS the distraction of the annual retail frenzy, just at the time when you need to maximise every penny of cash flow. Sod’s Law appears to be fully operational and I’m convinced that careful cash
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It’s always a good idea to know where your business is coming from. Here is my own analysis of revenues into The Dental Business Club for 2010 – broken down by service category. The ratios need some explanation: Elite – intensive 1:1 coaching with just a few clients per year – but a significant %
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I know you have probably had enough of the CQC conversation – I have spoken to many principals, spouses and PM’s who have been burning the midnight and completing on-line forms before the Christmas break. Quite a few cursing at the computer screen by all accounts. Practice Plan have issued an update to their guidance
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In simple terms – its back to capitation boys and girls – but with some interesting differences. Registration – kind of makes sense. Weighted capitation – the crappier the dental population around you – the more money you get – and vice versa – so NHS dentistry disappears from higher socio-economic groups, with better dental
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I often get asked about standard pay rates for various roles within the dental team across the UK regions. Here are some answers that I’ve come across recently for hygienists which may be of interest. I’d love to hear what you think of these numbers; whether you agree with them or not. Self employed    Per
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You will recall that I recently wrote about KEDO referral cards. In case you have been in a cave, KEDO means “knock ’em dead offer” and the idea was to create a reply-paid postcard that would be distributed to your existing clients for their own use and also to pass on to family, friends and
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Many thanks to Alex Jones and the team at Penistone for permission to share this with you. Penistone Dental

Hi Chris, I just wanted to share this with you: I ordered a personalised calendar for my daughter last week and received a 2007 calendar. I sent a polite note to their customer services asking for a 2011 calendar and this is the response I received today…. With regards to the calendar, it was made
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