I just wanted to share this with you:
I ordered a personalised calendar for my daughter last week and received a 2007 calendar. I sent a polite note to their customer services asking for a 2011 calendar and this is the response I received today….
With regards to the calendar, it was made 2007 as when you placed the order you didn’t select a start date for the calendar. As this was not our error, we can only offer you a half price replacement?
I am sorry if this causes any inconvenience.
Many Thanks Sarah Gettingpersonal.co.uk
I will call them tomorrow when I am no longer speechless.