Category: General

Here’s an email just this morning from a very good TCO in the Home Counties: Morning Chris, I have a dentist in the next town advertising Invisalign for £2220.00 we charge £4500 how do we compete with this. I have had a few enquiries as a TCO and when tell them our price I get
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Are you looking … . – To be part of a forward thinking, growing, modern and friendly dental practice? – To work with people who appreciated the exceptional work that you do and the impact you have on the business you are working for? – To join a practice which will actively encourage and aid
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I recently received an email from Ray Prince about a “Year End Mini Tax Guide”, which is available free of charge. Included are strategies for: •             Income Tax •             Investments •             Pensions •             National Insurance •             Capital Gains Tax •             Inheritance Tax The main content is only 13 pages so it shouldn’t take too long
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Are you looking … . – To be part of a forward thinking, growing, modern and friendly dental practice? – To work with people who appreciated the exceptional work that you do and the impact you have on the business you are working for? – To join a practice which will actively encourage and aid
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A client of mine recently asked: “Do you have any suggested basic pay and bonus systems for a TCO?” I put this question to TCO trainer, Laura Horton, who gave this advice:   It depends on what everyone else in the practice is being paid really. If they have been in the practice for some
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This post is written by a dentist who will remain anonymous. I’d be interested to hear your thoughts on this. “Why does any practice have associates? Unless they generate” £400k net fees.   Being very generous and assume that on net fees of £200k they make £40k profit (more like zero if practice needs to
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I’ve been invited to present at this year’s meeting – on the subject of what makes “world-class” customer service. What I’m looking for in response to this post is real-life examples of the best and worst of customer service from dental supply companies to dental practices.   All responses will be treated in strictest confidence
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Dr Stephen Hudson BDS, MFGDP, DRDP, creator of www.GDPResources.com recently spoke about the site and its value to dentists.   What inspired you to start GDP Resources? Steve Hudson: Chris Barrow said it was something I should consider   What do you enjoy most about being involved with GDP Resources? Steve Hudson: Dentists are generally
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To elaborate on an earlier tweet – chatting with a client who has 3 active surgeries and finding that the equipment simply cannot cope with the demands of his patient throughput. Queues forming in the sterilisation suite, nurses getting stressed out and material costs skyrocketing.   Is anybody else out there having the same experience
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