So your patient writes: Dear dentist  Thank you for your letter 14 November 2008, in response to my letter   Tuesday 04 November 2008.  I understand and acknowledge the comments you make.  We greatly appreciate the quality of dental care we received, and thank   you personally on how you treat us as a family.  As I
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click here for The Academy of Clinical Excellence and my colourful friend and former client Prem Semhi click here  for The North of England Dental Academy and my equally talented friend and former client Nigel Hargreaves. Is Yorkshire excluded from the recession? Have they finally declared UDI and separated from the rest of the UK,
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Actually – lets start with the rave. About the new HD Flip Video – fantastic micro-technology and an upgrade on one of the biggest selling “I need it for work – honest” blokes gizmos of 2008 – I love my Flip and I’m now deep in early-adopter envy. Click here to see the beautifully designed
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My friend Harry Singh of Aesthetics in Hatfield writes: Have managed to strike up a corporate deal with Comptacenter, who have a head office in Hatfield. She also asked if she could have the same arrangement with other dentists in their other offices. The deal we have struck is free new patient examination and 10%
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Seth Godin’s latest book “Tribes” is a MUST READ for anyone who runs a business, provides a service or aspires to lead any team of people. I read this from cover to cover yesterday, virtually in one sitting – and was inspired by the content. It has certainly motivated me to “join the dots” as far as my thought
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Here is an advance announcement of the latest “gig” I will be presenting for Independent Seminars in February 2009. After the success of the marketing day with James Goolnik of Bow Lane Dental, I’ve assembled a group of some of my best friends in dentistry to explain “how they did it”: Uchenna Okoye of London
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I have already mentioned to you that I have hired a top-class virtual assistant to organise me.   She is Phillippa Goodwin and her web site is http://www.essentialpa.co.uk/   Phillippa arrived in Falmouth at 9.30am yesterday for our first day together — and left 6 hours later with about 80% of my “stuff” to deal
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I have to admit to being pleasantly surprised by this year’s Private Dentistry Awards at The Intercontinental on Friday afternoon. The venue and catering – quite excellent – and a trip down memory lane as I used to enjoy black-tie dinners in the same room as a budding consultant for Hambro Life in the early
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It’s THE basic economic rule. When OPEC meet they decide to release or restrict the supply of oil to a world hungry and dependent on fossil fuels. When the Bank of England meet they decide to release (as yesterday) or restrict the supply of cash to a world hooked on consumerism. Affluenza. And when you
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Its been 12 years now that the same phone call or email has arrived on a regular basis: I’ve created the protocols, we arranged the training, we all agreed that we were going to do it this way – and then I find that it hasn’t been done the way we agreed. Why can’t people
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