I’m about to start my third week of working mainly from a desk (although that desk has been alternately a home office and a garden table during our recent glorious weather). This is in stark contrast to months of “road warrior” lifestyle in the first half of the year. It has been a chance to
Read More
In the 1980’s I was a financial planner and fortunate to work for what was then Hambro Life Assurance (now Allied Dunbar). Then, it was an owner-managed business and Sir Mark Weinberg was the inspirational leader who drove a talented management team to build a young, upstart, unit-linked life assurance company that “broke all the
Read More
I reflect upon a conversation with a prospective new client last Monday. He is an orthodontist who first heard me speak at the annual conference of the British Ortho Society (BOS) last year. This encouraged him to subscribe to the ezine, which he has read since then. Initially he called our offices about 2 months
Read More
Read a great blog article this morning on the top 10 characteristics of superachievers – bearing in mind the amount of discussion I have facilitated on “leadership” these last few weeks, this was a good summary. http://careerintensity.com/blog/2006/07/11/superachievers%e2%80%99-top-ten/ Yesterday was my monthly meeting with Team CB to dicuss “the broad concept” of The Dental Business School:
Read More
You’ll notice over to the right and under “Websites” Kim Black has added a link to the archive of my ezines – so if you haven’t read enough of my scribbles, you can immerse yourself in the last 12 months of business and personal reflections by looking there! One of my objectives for many years
Read More
Leading on from yesterday’s conversation about “what to do when it is quiet” there were a number of clients asking “what do we do about marketing when the appointment book is full?” That’s a change of language in 24 hours – best illustrated by a practice that converted to private over the last year. They
Read More
Telephone call-in day with clients today – 15-minute conversations booked through our on-line appointment system. I listen for trends at each one of these days – and already (at lunchtime) there is a trend around the appointment book becoming a bit “gappy” – patients either not turning up in sufficient numbers of cancelling. What to
Read More
As mentioned, the Hilton Bracknell is my 11th and final hotel stay in 3 weeks of travel. Business travel is not glamorous, no matter how many room upgrades, executive suites or concierge levels are provided. The effect on the metabolism is debilitating – poor air conditioning, diet and rest amongst the main problems. I will
Read More
Its been 3 weeks now that I’ve been living out of my suitcase. Starting with a trip to Canada that combined work with a quick break – and then back to the UK and straight into a series of workshops and practice visits. I think that tonight I will be on my 11th Hotel and
Read More
Its Wednesday morning at The Bush Hotel in Farnham, Surrey and the temperature is in the 90’s – there is no air conditioning in my hotel room and I arrived here last night to find a party going on in the main lounge. I’m not sure whether it was a wedding or an office celebration.
Read More