Superachievers, management meetings and humour

Read a great blog article this morning on the top 10 characteristics of superachievers – bearing in mind the amount of discussion I have facilitated on “leadership” these last few weeks, this was a good summary.
Yesterday was my monthly meeting with Team CB to dicuss “the broad concept” of The Dental Business School:

  • where we have been in the last month
  • where we are today and
  • where we are going in the next 90 days, 12-months and 3 years!

It’s customary for us to begin with a review of our 3-year vision – to ascertain what macro-economic factors may have changed my views (external market conditions in coaching and in UK dentistry) and also what micro-economic conditions may influence change (my levels of attitude, skill and knowledge, how the team are feelings, what is working and what is not).
This time our discussion on vision was far-reaching. I have written extensively in recent ezines, blogs and articles about my “predictions for the future of dentistry” (in fact, you can access that article over on the right hand side of this page) and I feel that The Dental Business School is about to change radically to make the best of those predictions.
We have already planned to invite a group of our former and current clients to a “brainstorm” in September (at my expense) so that I can figure out what exactly is on their shopping list of ideal products and services in 2007 and beyond.
I have received about 40 requests to attend that meeting and we are adding the final touches this week for a formal invitation – exciting.
After the “vision thing” it was down to basics:

  • review our financial position
  • current marketing plans – we have to plan well ahead for dentists because most of them have calendars full of patients 3-6 months in advance
  • current sales (lead conversion) progress – budget versus actual
  • operational resources review (mainly technology) and
  • making sure that the team themselves are happy in their work.

What was especially enjoyable about Monday’s meeting was the opportunity to meet at the home of my business manager, Bonnie Mockett and take advantage of the warmest July weather that has been recorded in the UK for some years.
Our meeting took place in her garden, laptop free and the environment was uplifting.
So much so, in fact, that Paul Nelson, our business development manager, slowly stripped down from his formal shirt and trousers, to a much more relaxed version. Now that’s quite something for Paul – normally Mr Cool in his pin-stripe suit (my alter-ego?).
By the end of the meeting we were game for a laugh and so we added to his entourage a traditional item of Northern clothing – the famous knotted handkerchief on his bald pate to protect him from the sun.
He will kill me for publishing this photo 🙂
Chris & Paul.jpg


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Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.