Here is my client Dr. Nigel Olesen (and my big yellow car), outside his newly acquired premises in Oxford. They may not look fabulous at the moment – but wait and see! I’ve worked with Nigel as a client for over 6 years and have seen his implant referral practice grow from strength to strength.
Read More

Off to central Manchester on Saturday, for a chance to look around the city for the first time in some months and also indulge my two daughters. As we enter the city centre by car, the police cordon the whole area off and turn us away. I had completely missed the fact that Prime Minister
Read More

Friday I drove from Bristol to the Holiday Inn, Doncaster to spend the afternoon presenting to 100 people for a fee of £147.00! Why would I do that when I can pick up speaker fees as high as £3,000 a day in the UK? When I am asked to speak at a conference I normally
Read More

Three days on the road, in Bristol, Scotland and Doncaster – and hardly a moment to rest, let alone write blog posts! Today we are at The Norton House Hotel, just outside Edinburgh, where another large group are enjoying our third workshop on customer service, the Patient Journey and selling skills. UK dentistry is changing
Read More

Today has been another business development day and I have spent the last 7 hours mainly writing copy: This week’s ezine; The launch of a new mini-retreat to take place in November and Creation of a PowerPoint slide to explain our proposed 2007 corporate structure (for Team CB) One or two adminstrative matters have cropped
Read More

Monday is normally a “buffer” or business development day – and I’ve been working with Bonnie on the future cash flow forecasts and also a preview of our corporate structure and tax planning for 2007. With the aid of knowledge from our accountant, we are considering some alterations to the way our company is set
Read More

Barbara Naisby of Black Isle Dental Studio, Ross-shire, Scotland facilitates a feedback session on “marketing” during Saturday’s meeting. I’m completing this post on a very tired Sunday after a 3-hour drive back from Bristol last night. During Saturday we established the “shopping list” of support services that members of a dental producer group would require.
Read More

Syndicate meetings on Saturday morning. I have split my guests into 6 groups and I am asking them to identify what would be on the perfect shopping list of support products and services in the 6 key areas of: Business strategy and planning Financial modelling Marketing Sales Operational controls Team building. We are just about
Read More

Finish line for today – at 6.00pm and we are all exhausted. Last session was an open forum Q&A on the Producer Group and then a presentation by Asif Syed on his practice financial analysis systems. A fantastic first day. Dinner to follow.

Afternoon tea. I have shared and explained my 12 predictions for the future of dentistry and introduced the concept of Producer Groups. You can hear a pin drop.