A question I am asked by those who are considering a switch from the time-served system of personal phone call reminders. And being dentists – you won’t believe anything you are told by the people who are selling the system. So can I confirm that I’m not on the payroll, legitimate or otherwise, of any
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Four practice visits this week, in Alfreton, Derbyshire today, then on to Wetherby and Doncaster in Yorkshire and London later in the week. Each of these days will be a unique, in-practice, tailor-made event. I know that today will about financial analysis, productivity and profitability. Tomorrow I’m not sure until I arrive. Wednesday will be
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Can you believe it’s October? There is a definite chill in the early morning air- the gloves and hat are out for the morning run. It’s as if somebody woke on Monday and turned the thermostat down on the global warming system. The happiest creatures around here are the domesticated dogs. 1st October means they
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I’m reminded this week that, sometimes, mild panic is a condition that it is very easy to fall into. After almost 2 weeks of planning meetings with my business partners and support team, we have a 5-year vision of creating an enterprise-capable business that will have a capital value – we have a business plan,
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Here’s the email I received on 1st October: Dear Mr Barrow Thank you for your email regarding the disruption to the service from Newquay to Leeds. Firstly may we extend sincere apologies for the inconvenience caused. The operating aircraft had been having routine maintenance overnight and it was fully expected to operate the service from
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My alarm call this morning is at 4.00am and I enjoy the fast dawn drive to Newquay airport in the Pontiac, under a clear sky and a full moon. Weather’s clear and it’s going to be a great day – I’m off to Leeds to meet with Nigel Hargreaves and help him grow The North
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After 12 months of creative destruction – and 48 hours of intense content development – we have drafted our “offer” for 2008, including: Training days for the whole dental team; Training Intensives for principals and senior management; Business retreats; Practice visits; The 2008 Mastermind Groups and The 2008 Platinum service (tailor-made coaching) It’s an impressive
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I’ve been an advocate of this idea for years,since I first heard about it. Why do dentists and their teams tolerate families arriving in the practice after school finishes – the children sugar deficient and hyper-active, the parents rushed by traffic congestion and impending dinner-time, the dentist and team frazzled at the end of the
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I’ve been an advocate of this idea for years,since I first heard about it.Why do dentists and their teams tolerate families arriving in the practice after school finishes – the children sugar deficient and hyper-active, the parents rushed by traffic congestion and impending dinner-time, the dentist and team frazzled at the end of the day?
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I’ve been falling steadily behind with work these last few weeks – as a result of the sheer volume of work that accumulates as we continue to work with our clients and, at the same time, begin the process of building the new company for 2008. Suddenly, a lot more business development time is appearing
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