Enjoy (in four instalments) a visual record of my practice visit last Friday. A beautiful private squat in the centre of Liverpool and a story of confidence in a world of negativity. Part 1 is the initial tour of the practice – length 10 minutes: Part 2 (7 minutes) is and the start of a
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Here it is – you were there at the birth… Nice job by the team at S10 in Sheffield and added instantly to my favourites list. Click here

He is speaking in London on 17th February 2009 – and I’ve just bought my ticket! Click here for booking details.

Here are my 5 top tips for quick improvements in the cash flow through the door of your dental practice: Credit Crunch Cheap as Chips Check-ups – it’s working for Sainsbury, so why not you? £17 check ups just to get people in the door; The Amnesty – not seen a dentist for years? Scared
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I’m just amazed at HOW busy my professional life is right now – and that’s a reflection of what’s going on in the UK dental market I suppose. Is there fear and anxiety? Yes there is. How do I know that? Because my network is telling me that: Hygiene books are gappy Discretionary spending is
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The first manifestation of recession in a general dental practice can be a gappy book for the hygienist. In fact a dentist emailed me overnight to ask “what should I do?” The solution to getting a hygienists book full is always the same around the country: 1. get the patients on a membership scheme, so
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What follows is 16 minutes and 23 seconds of pure, unadulterated, cheesy pleasure. A movie sent to me by my friend Joerg Weisner and all about the power of a smile. Settle back with a cuppa sometime and watch:

Thanks to Simon Reilly in Vancouver Island for pointing me to an excellent article on the why and how of the current obsession with bad news. Click here and enjoy – its a 3 minute read.

I took my car to be washed at lunchtime by the lads at a local garage who are happy to earn the same as it would cost me to jet wash it myself. Whilst waiting in the garage reception I watched Sky News for 5 minutes. Long enough to top up my misery as I
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